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The position is responsible for providing strong administrative and operational support, coordinating schedules and service requirements, maintaining accurate records and ensuring excellent customer service.\nThe successful candidate must be highly organised, practical, solutions-focused and able to take ownership of issues from start to finish.\nKey Responsibilities\nManage day-to-day administrative and operational coordination\n\nCoordinate schedules, service requirements and deliveries\n\nAssist with asset and equipment administration\n\nHandle customer queries via telephone, email and WhatsApp\n\nLiaise with customers, suppliers, industry partners and internal teams\n\nFollow up on outstanding issues and ensure matters are resolved\n\nProvide administrative support to operational and installation teams\n\nMaintain accurate records and documentation\n\nAssist with invoicing, statements and related administration\n\nPrioritise urgent requests and manage competing demands\n\nEnsure effective communication between customers, operations and management\n\nTake ownership of problems and find practical solutions\n\nMinimum Requirements\nPrevious experience in administration, operations coordination, logistics or a similar role\n\nStrong customer service experience\n\nExcellent telephone and written communication skills\n\nStrong organisational and time-management abilities\n\nAbility to work effectively under pressure\n\nExcellent attention to detail\n\nStrong problem-solving and follow-through skills\n\nAble to work independently and as part of a team\n\nProfessional, reliable and accountable\n\nOwn reliable transport essential\n\nAfrikaans and English essential\n\nAdvantageous Experience\nMedical / healthcare environment\n\nLogistics or service coordination\n\nAsset or equipment administration\n\nExperience working with customers in sensitive or high-pressure situations\n\nComputer / Systems Skills\nAdvanced Excel\n\nMicrosoft Office\n\nPastel\n\nSage\n\nMatrix\n\nAccounting software experience advantageous\n\nPersonality & Culture Fit\nThe successful candidate will be:\nMature and professional\n\nHighly organised and detail-oriented\n\nCalm and composed under pressure\n\nCustomer-focused and service-driven\n\nCompassionate but able to remain firm when required\n\nProactive and self-motivated\n\nPractical and solutions-focused\n\nReliable and accountable\n\nConfident communicator\n\nA strong team player\n\nAdaptable and willing to learn\n\nSomeone who takes ownership and follows through\n\nAble to use initiative and common sense\n\nComfortable working in a fast-paced environment\n\nKey mindset: Someone who naturally thinks “How do I solve this?” rather than “That is not my job.”\nWorking Details\nLocation: Bellville, Northern Suburbs, Cape Town\nHours: Monday - Friday, 08:00-17:00\nStart Date: ASAP - willing to wait for the right candidate\nOwn Transport: Essential\nLanguages: Afrikaans & English\nApplication Notice\nWe receive a high volume of applications and carefully review each one. If you do not hear from us within 14 days, please consider your application unsuccessful. 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