{"id":3478559,"url":"https://alion.io/job/job-mail-communications-coordinator","title":"Communications Coordinator","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6928,"ghost_share":0.489,"stale_share":0,"repost_share":0.71,"time_to_fill_p50_days":7,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":17000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":27},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"WhatsApp","optional":false},{"name":"Microsoft Teams","optional":true}],"status":"live","first_seen_at":"2026-10-29T17:49:52Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-29T17:49:52Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Key ResponsibilitiesCommunications and Content Development\nAssist in drafting, editing and proofreading stakeholder communications, including client correspondence, newsletters, staff announcements, adviser communications and other business content.\nSupport the development of content for Group communications campaigns, leadership articles and strategic initiatives.\nEnsure communications are accurate, clearly written, professionally presented and aligned with the Group's brand, tone of voice and messaging standards.\nAdapt approved content for different audiences, communication channels and regional requirements.\nPrepare content briefs and supporting material for website articles, social media and other digital platforms, working with the Marketing team on publication.\nResearch and gather relevant information to support content development and communications initiatives.\nDigital Communications and Email Campaign ManagementAssist with the preparation, scheduling, testing and distribution of email communications through Mailchimp and other approved platforms.\nMaintain Mailchimp audiences, contact lists, segmentation, tags and distribution records in accordance with approved data management processes.\nConduct quality checks on email content, links, recipient lists, personalisation and formatting before distribution.\nCoordinate the distribution of regular communications, including weekly market updates, investment commentary, adviser resources and internal announcements.\nSupport the management of approved internal communications channels, including WhatsApp and email distribution groups.\nMonitor email campaign performance and compile basic reporting on delivery, engagement and campaign results.\nCampaign and Project CoordinationAssist with the implementation of the Group Communications Plan and scheduled campaigns across Carrick's businesses and regions.\nMaintain communications schedules, campaign trackers, deadlines and project documentation.\nCoordinate campaign requirements, including content, supporting materials, stakeholder input, approvals and distribution.\nLiaise with internal departments, regional offices and external providers to ensure the timely delivery of communications activities.\nFollow up on outstanding information, approvals and deliverables, escalating delays or concerns where necessary.\nAssist with the coordination of communications relating to Group events, webinars, client initiatives and employee engagement activities.\nStakeholder Engagement and Internal CommunicationsSupport effective communication between Head Office, regional offices and Group departments.\nCoordinate internal staff announcements, employee achievements, appointments, departures and other relevant business updates.\nLiaise with HR, Operations, IT, Compliance, Marketing and other departments to gather and verify information.\nAssist with communications that promote staff engagement, awareness and inclusion across the Group.\nMaintain professional and responsive relationships with internal stakeholders and service providers.\nSupport the Group Communications Manager in coordinating communications requirements arising from leadership and operational initiatives.\nCommunications Administration and Data ManagementMonitor incoming Communications requests, capture briefs and assist with prioritisation and workflow management.\nMaintain the Group Communications Plan, calendars, trackers and records of completed communications activities.\nOrganise and maintain approved templates, content libraries, documents and departmental resources on SharePoint and other designated platforms.\nCoordinate updates to employee information, contact records, biographies and supporting communications materials.\nAssist with data verification, database management and reporting, working with relevant internal teams.\nMaintain accurate records of approvals, correspondence, distribution activities and campaign outcomes.\nProvide administrative and coordination support to the Group Communications Manager as required.\nBrand Consistency and Creative SupportEnsure communications materials are consistent with Carrick's brand identity, tone of voice and visual standards.\nWork with the Marketing and Design team to coordinate artwork, visual assets, presentations and campaign materials.\nPrepare clear and complete creative briefs and review completed materials for accuracy and alignment with approved content.\nAssist with basic document formatting, presentation development and template-based design where required.\nContribute ideas to communications campaigns, internal engagement initiatives and content development.\nBasic graphic design capability, including Canva or Adobe Creative Suite, would be advantageous but is not a core requirement of the role.Required Skills and Competencies\nStrong written and verbal communication skills, with a good command of English.\nCompetent proofreading and grammar abilities.\nStrong organisational skills and the ability to manage multiple tasks and competing deadlines.\nHigh attention to detail, particularly when working with client information, communications content and distribution lists.\nCompetence in Microsoft Office applications, particularly Word, Outlook, PowerPoint and Excel.\nConfidence working with digital platforms and the ability to learn new systems.\nGood interpersonal skills and the ability to communicate professionally with colleagues and stakeholders at different levels.\nA proactive approach, with the confidence to follow up on outstanding work and take ownership of assigned responsibilities.\nThe ability to work independently while contributing positively to a collaborative team environment.\nSound judgement, discretion and an appreciation of confidentiality when handling business and client information.\nWillingness to learn, accept feedback and develop professionally.Qualifications and Experience\nPreferred qualifications \nA relevant degree or diploma in Communications, Corporate Communications, Public Relations, or a related field.\nExperienceRecent graduates and candidates with a minimum of two years of relevant experience are encouraged to apply.\nPrevious experience in communications, content development, digital communications or administrative coordination would be advantageous.\nExperience in the financial services industry is not required, but an interest in learning about the industry is important.\nAdvantageous skills, not required but with an aptitude to learnExperience with Mailchimp or other email marketing platforms.\nFamiliarity with SharePoint, Microsoft Teams and digital workflow management systems.\nBasic understanding of audience segmentation, campaign analytics and reporting.\nExperience with Canva, Adobe Creative Suite or similar design applications.\nBasic knowledge of content management systems and social media platforms.\nFamiliarity with AI-assisted productivity and content development tools, with an understanding of the importance of accuracy, confidentiality and editorial review.\nPersonal AttributesWe are looking for an individual who is:\nEnthusiastic, motivated and eager to learn.\nReliable, accountable and committed to delivering high-quality work.\nNaturally organised, resourceful and solutions-oriented.\nConfident enough to ask questions, seek clarity and contribute ideas.\nAdaptable and comfortable working in a changing business environment.\nCollaborative, approachable and able to build positive working relationships.\nCurious about business, communications and the wider financial services industry.\nWilling to take initiative and develop greater responsibility over time.\nWhat the Role Offers\nThe successful candidate will gain exposure to a broad range of corporate communications activities across an established international financial services group.\nWorking directly with the Group Communications Manager, the role offers practical experience in campaign delivery, content development, digital communications, leadership messaging, internal communications and stakeholder engagement.\nIt is an opportunity for an early-career communications professional to develop their skills, contribute ideas and grow within a dynamic business environment.","description_format":"text","description_chars":8184,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-29T19:29:36Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.52,"p_room":0.9,"age_days":2,"expected_fill_days":7,"reasons":["seen:2","agency","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/job-mail-communications-coordinator","json_url":"https://alion.io/job/job-mail-communications-coordinator.json","meta":{"generated_at":"2026-11-02T01:41:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2644,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-communications-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-communications-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-communications-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-communications-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-communications-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3478559}},{"tool":"search_jobs","arguments":{"company":"jobmail.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3478559},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}