Credit Controller

Please note this is a hybrid model role

Purpose of the Role:

To ensure that the company gets paid on time, manages its credit risk effectively, and maintains healthy cash flow while protecting customer relationships.

Salary: Market-Related

Required Skills, Qualifications, Experience

• At least a Degree or National Diploma in Credit Management or Accounting

• Credit Controller

• Strong experience in collecting outstanding debts professionally and within agreed timelines.

Technical Competencies:

• Microsoft Dynamics package (advantage)
• Sage300/ Accpac (advantage)
• MS Office
• Intermediary to Advanced Excel
• Strong Reconciliation skills
• Accounts Receivables Reporting and Analysis skills
• Credit Management policies and procedures knowledge
• Familiarity with automation tools (advantage)
• Good understanding of the order to cash process

Key Responsibilities and Duties

• Ensure policies and procedures are always adhered to
• Perform credit checks on new and existing customers
• Creation of customer accounts as per agreed SLA
• Efficient and timeous collection of payments within target and performance driven KPI’s
• Follow up on overdue accounts
• Capturing of customer payments to the correct account
• Apply customer payments according to customer remittances
• Distribute customer statements and invoices
• Meet with customers and arrange payment plan
• Send demand letters to overdue customers
• Place overdue accounts on hold.
• Handover bad debts.
• Resolving customer queries and ensure all tickets are closed once resolved on ZOHO desk
• Communicate effectively with internal departments to resolve customer queries
• Reconciliation of debtor’s accounts
• Submit debit order run
• Attend to unpaid debit orders
• Month end age analysis report with commentary
• Prepare weekly subsequent payment report
• Submit weekly age analysis report for overdue accounts
• Present risk customers to the risk committee bi-weekly
• Process refunds and adjustment journals
• Ensure customer master data is up to date and accurate
• Attend to audit samples during external and internal audit

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.