{"id":3563583,"url":"https://alion.io/job/job-mail-duty-manager-5","title":"Duty Manager","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18000,"max":null,"currency":"ZAR","period":"month","gross":null,"usd_annual":12948},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-31T07:12:17Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-02T20:16:10Z","board_verified":false,"closed_at":"2026-11-02T20:16:10Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Duty Manager | 4-Star Victorian Boutique Hotel | Cape Town, Western Cape\nKendrick Recruitment is seeking a professional and service-driven Duty Managerto join a charming 4-star Victorian boutique hotel in Cape Town. This is an excellent opportunity for a hospitality professional with strong leadership skills and a passion for delivering exceptional guest experiences.\nKey Responsibilities:\nOversee daily hotel operations to ensure smooth and efficient service.\n\nSupervise front office and guest-facing teams, ensuring high service standards.\n\nHandle guest enquiries, requests and complaints professionally.\n\nMonitor check-in and check-out procedures and ensure a seamless guest experience.\n\nSupport staff management, including shift planning and team coordination.\n\nLiaise with housekeeping, maintenance and other departments to maintain operational standards.\n\nAssist with administrative duties, reporting and operational procedures.\n\nEnsure the hotel maintains its reputation for quality service and attention to detail.\n\nRequirements:\nPrevious experience in a Duty Manager or supervisory role within a hotel environment.\n\nExperience in a 4-star or boutique hotel will be advantageous.\n\nExcellent communication, leadership and guest relations skills.\n\nStrong organisational skills and the ability to multitask.\n\nA hands-on approach with excellent problem-solving abilities.\n\nA professional manner and a passion for hospitality.\n\nSalary:R18,000 per month.\nInterested candidates who meet the above requirements are invited to submit their CV for consideration.","description_format":"text","description_chars":1562,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-31T07:12:17Z"},{"event":"close","at":"2026-11-02T20:16:10Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":12948,"is_top_pay":false},"html_url":"https://alion.io/job/job-mail-duty-manager-5","json_url":"https://alion.io/job/job-mail-duty-manager-5.json","meta":{"generated_at":"2026-11-06T09:34:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17348,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-duty-manager-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-duty-manager-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-duty-manager-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-duty-manager-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-duty-manager-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3563583}},{"tool":"search_jobs","arguments":{"company":"jobmail.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3563583},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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