{"id":1171323,"url":"https://alion.io/job/job-mail-e-tag-social-discount-senior-clerk","title":"e-tag Social Discount Senior Clerk","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"is_intermediary":true,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":94,"open_postings":182,"ghost_share":0.022,"stale_share":0,"repost_share":0.648,"time_to_fill_p50_days":3,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-24T07:45:14Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T21:11:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Qualifications and SkillsSuitable candidates must possess the following minimum qualifications and skills: \nGrade 12\nAn applicable tertiary qualification will be advantageous\nMS Office (especially Outlook, Word & Excel) \nCompany’s OHS Policies & Procedures, Disciplinary Code, In house Induction\nValid Unendorsed Code 08 Drivers License (Code B)\nAt least 2 years’ related experience (e.g. debtors clerk, accounting, data capturing, etc.)\nExcellent writing, documenting and communication skills in English\nLeadership and managerial skills\nPresentable to Clients\nExcellent Computer Literacy Skills\nInterpersonal Relationship Skills\nTact and Diplomacy\nIntegrity, Honesty and Confidentiality\nNegotiation Skills and Conflict Resolution Skills\nExcellent Problem-solving skills\nAble to work independently and as part of a team\nSelf-driven and Motivated\nExcellent Numeracy and Accounting Skills\nAccurate Data Capturing\n Essential Duties & Responsibilities\nThe successful candidate’s responsibilities will include, but are not limited to:\nAssisting and resolving client queries.\nE-tag refunds or credit notes on Solve-direct tickets (SANRAL queries).\nChecking & balancing of E-tag revenue and sales accounts from Social Discount Clerks and the PR Manager from Bakwena.\nMonthly reports and statistics for management reports to Bakwena.\nE-Tag not read control on Solve-direct tickets\nBalancing of E-Tag Stock and Revenue.\nMaintaining various registers.\nProcess customer refunds via Solve-direct tickets.\nAdministering, processing and management of Social Discount Grant applications and renewals\nE-tag stats for head office and other social discount offices (Petroport and Swartruggens)\nStock Balancing of Social Discount E-Tags.\nResolving queries on social discount grants\nAdministration of all company e-tags (Client, Fleet, Plaza personnel, MANCO)\nAdministration of staff e-tag usage.\nTelephonic queries and client assistance.\nFiling of client correspondence and changes on client details.\nAssisting Social Discount Clerks with job functions, when required.\nAssisting PR Manager with sales and marketing job functions.\nMonthly balancing of bank account (e-tag revenue).\nAny other tasks, as required by Management.\nThis job specification outlines the main duties of the role and is not an exhaustive list. By applying, you consent to the Company processing your personal information in line with PoPI, which may include reference, credit, and background checks. Please note that only shortlisted candidates will be contacted, and a medical assessment may be required in terms of OHS legislation. The Company is committed to workplace transformation and upholding its Employment Equity objectives. We strongly encourage applications from individuals with disabilities as well as candidates from designated groups. \nKindly note should you not be contacted within 2 weeks of your application, kindly consider your application as unsuccessful.","description_format":"text","description_chars":2930,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T07:45:14Z"}],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.475,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:2","agency","win:early","comp:brand"],"computed_at":"2026-09-25T00:03:26Z"},"pay":null,"html_url":"https://alion.io/job/job-mail-e-tag-social-discount-senior-clerk","json_url":"https://alion.io/job/job-mail-e-tag-social-discount-senior-clerk.json","meta":{"generated_at":"2026-09-25T00:03:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":77,"day_limit":5000,"remaining_today":4923,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}