Field Service Engineer
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Salary
≈ $8.5k – $20k per year (Estimated)
Location
In office (Cape Town)
Employment
Full-Time
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Provides technical support, troubleshooting, and commissioning services at customer sites. Ensures EM solutions are installed correctly, meet application requirements, and deliver reliable performance. Builds trusted relationships with customers through professional service delivery.
Responsibilities:
- Serve as the primary technical expert for power quality, metering, and power distribution.
- Install, commission, maintain, and repair products at customer sites.
- Diagnose and resolve technical issues effectively.
- Collaborate with internal teams and customers.
- Train customers in correct product use and optimisation.
- Support field specification efforts through product demonstrations, application support and site assessments.
- Travel: Up to 50% in-region.
Essential Requirements:
- Technical qualification in Electrical Engineering, Automation, or a related field.
- Experience in field service, commissioning, or maintenance.
- Strong troubleshooting and problem-solving skills.
- Valid driver’s license and willingness to travel.
Beneficial Requirements:
- Specialised product and application knowledge.
- Customer training and mentoring experience.
- Strong interpersonal and communication skills.
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