Field service technician

Role Summary:

• Field service technician responsible for installation, repair, maintenance, and fault finding of industrial weighing, inspection, and labelling equipment at customer sites

Core Responsibilities (Essential Only)

• Diagnose and resolve technical faults on-site and remotely
• Install, commission, and maintain industrial weighing and inspection equipment
• Perform preventative maintenance and breakdown repairs
• Troubleshoot PC based and processor controlled systems
• Configure and troubleshoot wired and wireless network connections
• Complete service documentation and manage spare parts in service vehicle
• Engage professionally with customers and identify service sales opportunities
• Travel to customer sites; work in industrial environments (incl. cold/freezer areas)

Minimum Requirements (Non-Negotiable)

• Electrical Engineering qualification (or equivalent technical diploma)
• Proven experience repairing and installing industrial / PC based equipment
• Ability to read wiring diagrams, schematics, and spare part breakdowns
• Strong fault finding and diagnostic skills
• Good knowledge of TCP/IP, Ethernet, and basic networking
• Solid mechanical aptitude
• Valid driver’s licence and willingness to travel
• Physically fit (able to lift ±35kg equipment)
• Strong Communication skills

Strong Advantages (Nice to Have)

• NRCS Verification Officer / Repairer registration
• Experience with weighing systems, inspection systems, or labelling equipment

Candidate Profile

• Customer focused, self-motivated, and reliable
• Able to work independently under pressure
• Flexible with working hours and trave