{"id":1171318,"url":"https://alion.io/job/job-mail-general-manager-37","title":"General Manager","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"is_intermediary":true,"ats_vendor":"Schema","truth_index":{"grade":"A","score":94,"open_postings":182,"ghost_share":0.022,"stale_share":0,"repost_share":0.648,"time_to_fill_p50_days":3,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":48000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-24T07:44:19Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T11:11:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Duties:Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs\nDevelop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives\nEnsure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review\nCoordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff\nAssign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities\nBuild & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices\nMaintain quality service through establishing & enforcing organization standards\nStay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices\nEnhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives\nManage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback\nManage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure\nRequirements:\nGrade 12\nDegree or Advanced Diploma\nAt least 5+ years’ experience in a management position in the hospitality industry \nMust have a background in cleaning or hygiene industry\nTechnical/Core Training Operations, CRM & Financial Management skills\nIT Training (General MS etc.) MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook\nStatutory Requirements Knowledge of OHS Act, ISO 9001\nQuality Management & Risk Management Systems\nLicenses Valid SA Drivers’ License","description_format":"text","description_chars":2134,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T07:44:19Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:2","agency","win:early","comp:brand"],"computed_at":"2026-09-24T14:08:50Z"},"pay":null,"html_url":"https://alion.io/job/job-mail-general-manager-37","json_url":"https://alion.io/job/job-mail-general-manager-37.json","meta":{"generated_at":"2026-09-24T14:08:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}