{"id":2386194,"url":"https://alion.io/job/job-mail-general-store-manager-wholesale","title":"General Store Manager (Wholesale)","company":{"id":3719998,"name":"Staff Solutions","domain":"staffsolutions.co.nz","url":"https://alion.io/company/staffsolutions","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":"jobmail.co.za","ats_vendor":null,"truth_index":{"grade":"D","score":40,"open_postings":135,"ghost_share":0.852,"stale_share":0,"repost_share":0.896,"time_to_fill_p50_days":16,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rustenburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-12T20:15:53Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T09:59:28Z","board_verified":false,"closed_at":"2026-11-05T09:59:28Z","days_open":23,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":23},"description":"Main Job Purpose:\nAs General Manager, you will oversee all aspects of the business unit, managing day-to-day operations while driving performance and ensuring the achievement of both budgeted and strategic goals. Your leadership will be crucial in achieving store performance targets, optimizing stock levels, managing marketing and supplier relations, and ensuring excellent customer service.Key Responsibilities:\n Store Performance & Measurement:Drive the achievement of the Top Line Budget, Gross Profit, and Bottom Line Profit goals.\nMaximize income through various revenue streams, including rebates, promotions, selling of ends, and ad-hoc sales.\nEnsure success in key performance areas such as basket size, feet count, departmental participation, and cash/credit ratio to sales.\nManage shrinkage and stock holding to ensure inventory remains within budgeted limits (not exceeding 4.5 weeks).\nStock Management & Buying Controls:Ensure a broad and suitable product range for both retail and wholesale needs, aligned with consumer demands.\nEnsure stock levels meet rate of sale demands, with top-selling items stocked and correctly merchandised.\nMaintain effective stock management practices, including the use of stock card systems and supplier cycle sheets.\nOversee purchasing decisions in line with the rate of sale, ensuring stock turnover and minimizing overstocking.\nManage stock returns, claims, and discrepancies effectively.\nMarketing & Supplier Relations:Foster strong relationships with suppliers and negotiate promotions, deals, and marketing activities.\nIdentify products for promotion and set competitive pricing based on market research.\nDevelop initiatives to increase market share by engaging with customers, suppliers, and community partners.\nExecute direct marketing campaigns to target specific demographics and LSM groups.\nDrive promotional activities through local advertising, SMS campaigns, and supplier-led events such as product demos.\nBudgeting, Sales, & Reporting:Ensure daily sales budgets are closely monitored and achieved.\nConduct daily floor walks, set performance targets, and ensure store standards are consistently met.\nMonitor customer buying behaviors and manage open-to-buy customers, ensuring financial reports meet deadlines.\nLoss Control:Minimize losses and shrinkage by implementing daily hazard counts, stock checks, and spot checks at point of sale.\nEnforce security protocols and ensure compliance with receiving, stock management, and cash-handling processes.\nEnsure returns, damages, and discrepancies are monitored and acted upon.\nCustomer Service:Address customer queries promptly, ensuring high standards of service and customer satisfaction.\nEnsure staff are trained to offer excellent service, and schedule staff accordingly for optimal coverage.\nEngage with the local community through promotional events and social responsibility initiatives.\n Safety & Hygiene:Ensure compliance with all health and safety regulations (Occupational Health and Safety Act).\nMaintain high standards of cleanliness across all areas of the store, including the sales floor and stockrooms.\nPerform regular inspections and ensure staff are trained in safety procedures, including forklift operation.\nHR Management:Lead, motivate, and train store staff, ensuring they understand their roles and performance expectations.\nEnsure compliance with labor laws, staff scheduling, leave management, and handling grievances.\nRegularly evaluate staff performance and implement goal-setting to improve productivity.\nFinance Administration:Ensure adherence to cash management procedures, including pick-ups, drops, and cash reporting.\nMonitor financial performance by reviewing income statements, tracking expenses, and ensuring accuracy in all financial records.\nManage age analysis on customer debt and ensure timely collection in line with agreed terms.\nSystems & Procedures:Ensure compliance with all company systems and procedures for sales, stock management, and financial reporting.\nMonitor pricing and discount activities, ensuring compliance with internal controls.\nOversee accurate stock takes and implement corrective actions for variances.\nQualifications and Skills:\nProven experience in retail management, ideally within the FMCG or wholesale sectors.\nStrong financial management skills with experience in budgeting and financial reporting.\nExcellent leadership, communication, and decision-making abilities.\nStrong problem-solving and analytical skills.\nProficient in using Pastel, Excel, SAP, and other related software.\nExperience in inventory management, stock buying, supplier relations, and promotional planning.","description_format":"text","description_chars":4655,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Recruiting & Staffing","Career 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