{"id":1478911,"url":"https://alion.io/job/job-mail-guest-activity-coordinator-5","title":"Guest Activity Coordinator","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":64,"open_postings":6738,"ghost_share":0.497,"stale_share":0,"repost_share":0.723,"time_to_fill_p50_days":7,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":77},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T19:33:07Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T19:46:54Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":20},"description":"Minimum RequirementsQualifications & Certifications\nValid South African Driver’s Licence.\nValid PrDP (Professional Driving Permit).\nAdvanced Driving qualification will be highly advantageous.\nFormal guiding qualification will be advantageous.\nFirst Aid certification will be advantageous.\nExperiencePrevious experience in a guest-facing hospitality, tourism, guiding or activities environment.\nExperience transporting and/or hosting guests on excursions.\nExperience as a tour guide, driver guide, guest activity coordinator or similar role would be advantageous.\nExperience working with international guests is highly advantageous.\nPrevious luxury hospitality or tourism experience will be beneficial.\nKnowledgeExcellent knowledge of Cape Town, the Cape Peninsula and surrounding areas.\nStrong knowledge of local tourist attractions, activities, restaurants, wine farms and experiences.\nFamiliarity with popular tourist routes and destinations.\nGood understanding of the expectations of international and luxury-travel guests.\nKnowledge of alternative activities and destinations to provide personalised recommendations.\nSkills & CompetenciesExcellent driving skills.\nStrong communication and interpersonal skills.\nConfident and engaging hosting ability.\nExcellent organisational and coordination skills.\nStrong geographical knowledge.\nExcellent time management.\nAbility to work independently without constant supervision.\nStrong initiative and proactive approach.\nAbility to anticipate guest needs.\nStrong problem-solving ability.\nProfessional communication and telephone etiquette.\nAbility to remain calm and professional under pressure.\nStrong attention to detail.\nAbility to manage multiple excursions, transfers and guest requirements.\nExcellent customer service skills.\nStrong sense of responsibility and ownership.\nPersonal AttributesWell-presented and impeccably groomed.\nWell-spoken and articulate.\nWarm, friendly and approachable.\nConfident and professional.\nNaturally hospitable.\nTrustworthy and reliable.\nEnergetic and enthusiastic about Cape Town and the tourism industry.\nProactive and self-motivated.\nPunctual and dependable.\nComfortable interacting with guests from diverse backgrounds and demographics.\nAble to take complete ownership of responsibilities.\nFlexible and willing to assist where required.\nPassionate about creating memorable guest experiences.\nA strong ambassador for the organisation.\nCORE PERFORMANCE EXPECTATIONSThe successful candidate will be expected to:\nTake full ownership of all guest activities and excursions.\nCoordinate proactively between the two properties.\nEnsure guests are transported safely, comfortably and punctually.\nDeliver a high-quality hosting and guiding experience.\nDemonstrate exceptional knowledge of the Cape and confidently recommend experiences.\nAnticipate guest requirements rather than waiting to be instructed.\nMaintain excellent communication with both properties.\nRepresent the organisation professionally at all times.\nEnsure every off-property guest experience reflects the high standards expected within a luxury hospitality environment.\nIdeal Candidate ProfileThe ideal candidate will be someone who knows the Cape exceptionally well, enjoys driving and interacting with people, and naturally takes charge of creating an outstanding guest experience.\nThis is not simply a driving position. The successful candidate will act as a host, local expert, guide, problem-solver and ambassador, ensuring that guests receive a seamless and memorable experience whenever they are away from the property.\nA candidate who is local to Simon’s Town and the surrounding Cape Peninsula would be particularly well suited due to the shared nature of the role and the need to move efficiently between the two properties.","description_format":"text","description_chars":3773,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Tour Operators"],"lifecycle":[{"event":"open","at":"2026-09-29T19:33:07Z"},{"event":"close","at":"2026-10-01T15:27:00Z"},{"event":"reopen","at":"2026-10-01T15:33:33Z"},{"event":"close","at":"2026-10-04T06:58:55Z"},{"event":"reopen","at":"2026-10-05T20:18:16Z"},{"event":"close","at":"2026-10-05T22:19:40Z"},{"event":"reopen","at":"2026-10-06T19:49:22Z"},{"event":"close","at":"2026-10-06T23:57:33Z"},{"event":"reopen","at":"2026-10-07T03:31:29Z"},{"event":"close","at":"2026-10-08T14:04:48Z"},{"event":"reopen","at":"2026-10-08T20:19:50Z"},{"event":"close","at":"2026-10-10T07:11:45Z"},{"event":"reopen","at":"2026-10-10T20:25:43Z"},{"event":"close","at":"2026-10-12T05:13:43Z"},{"event":"reopen","at":"2026-10-12T20:03:20Z"},{"event":"close","at":"2026-10-13T05:20:30Z"},{"event":"reopen","at":"2026-10-15T19:46:54Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.158,"p_room":0.35,"age_days":20,"expected_fill_days":7,"reasons":["seen:4","repost:2","agency","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/job-mail-guest-activity-coordinator-5","json_url":"https://alion.io/job/job-mail-guest-activity-coordinator-5.json","meta":{"generated_at":"2026-10-20T15:06:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17033,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-guest-activity-coordinator-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-guest-activity-coordinator-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-guest-activity-coordinator-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-guest-activity-coordinator-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-guest-activity-coordinator-5"}]}