{"id":2050841,"url":"https://alion.io/job/job-mail-housekeeping-supervisor-pretoria","title":"Housekeeping Supervisor (Pretoria)","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":18500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-07T21:33:47Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-02T20:16:10Z","board_verified":false,"closed_at":"2026-11-02T20:16:10Z","days_open":25,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":25},"description":"What you’ll be doingSenior Operational Leadership: Direct and oversee shift-to-shift floor activities, taking senior ownership of daily room allocations, staff deployment, and handover execution across teams.\n Advanced Quality Assurance & Auditing: Conduct rigorous high-level room inspections (converting Vacant Dirty to Vacant Ready status) and public area audits to enforce uncompromising 4/5-star hospitality hygiene and aesthetic standards.\nTeam Supervision & Mentorship: Lead, motivate, and mentor junior supervisors, room attendants, and cleaning staff; manage shift rosters, control absenteeism, and drive continuous on-the-job training.\nStakeholder & Client Liaison: Act as a key daily liaison with the client's Executive Housekeeper and site management; handle complex guest/client requests, resolve escalated queries promptly, and safeguard SLA compliance.\nInventory, Cost & Asset Control: Oversee strict daily and monthly stock controls for linen, guest amenities, and cleaning chemicals; monitor chemical dilution ratios and audit equipment maintenance to minimize wastage and control site costs.\nCompliance & HR Administration: Assist Contract Management with basic site HR functions, enforce IR/disciplinary protocols, lead safety toolbox talks, and ensure strict compliance with OHS guidelines.\nWhat you’ll need\nWork Experience: Minimum 3-5 years of senior or lead supervisory experience strictly within Hotel Housekeeping Operations (Commercial Hotels, Resorts, or Luxury Hospitality environments).\nProven Senior Capabilities: Demonstrated track record in leading teams, conducting senior-level quality audits, managing room turnarounds, and handling client-facing communication.\nTechnical Industry Expertise: Expert knowledge of hotel housekeeping standards, chemical management/MSDS, linen count protocols, and room inspection workflows.\nInterpersonal & Leadership Skills: Exceptional people leadership, diplomacy, problem-solving skills, and the authority to command respect while fostering team cohesion.\nShift Availability: Fully flexible and prepared to work rotating shift schedules, including night shifts, weekends, and public holidays as required by hotel operations.\nTransport: Must have reliable, dependable transport to ensure punctual arrival for shift handovers in Rosebank.\nEducation: Matric pass required; Tertiary qualification in Hospitality Management or Operations is highly advantageous.\nWhat is in it for you?\nStability & Career Elevation: Permanent position with a major national service provider, structured to fast-track high performers into Assistant Contract Manager and Contract Manager roles.\n Competitive Remuneration: R9 000 CTC (includes 5.25% provident fund contribution).\nProfessional Environment: A high-performance culture that values senior leadership, operational ownership, and service excellence.\nA Few Things to Know\n Schedule: Shift work required (flexible rotation across days, nights, weekends, and holidays).\nTransport: Reliable transport to ensure punctual arrival for shift handovers in Rosebank is essential.\nReady to Apply?\n Click Apply and please complete your application in full.\nIf you don’t hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).\nData Privacy Notice\n By applying, you consent to Elchemie processing your personal data for the purpose of job matching. 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