{"id":3531541,"url":"https://alion.io/job/job-mail-hr-manager-operations","title":"HR MANAGER - OPERATIONS","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-30T16:12:41Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T20:16:10Z","board_verified":false,"closed_at":"2026-11-02T20:16:10Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"REQUIREMENTSMatric or relevant tertiary qualification\nMinimum 5 years HR Operations experience\nAdvanced knowledge of South African (SA) Labour Legislation and the Temporary Employment Services (TES) industry\nComputer Literate (MS Office - advanced)\nExcellent communication skills, verbal and written\nDUTIESDirect, guide, and manage the performance of the WWS site supervisors to ensure they effectively execute their daily operational duties\nPlan and manage the request and onboarding of new assignees to ensure client requirements are met. Manage headcounts and, where possible, identify opportunities to increase headcount on the client's site\nServe as the primary point of contact for the client on operational matters. Ensure the client is informed of all incidents, accidents, and their outcomes\nEnsure that all operational documentation is accurately completed, processed, and filed correctly in line with Company policies and procedures. This includes, but is not limited to: Fixed Term Contracts, Annexure A Forms, disciplinary records, meeting attendance registers, training registers, and operating license certification\nEnsure pay slips are delivered, employee queries are resolved timeously, and all employee information is updated and filed correctly\nManage the ordering and control of PPE and ensure all employees are in correct PPE before going on shift\nArrange transport to facilitate the timely collection of staff when required\nLead and manage investigations into all on-site incidents, accidents, and misconduct. Ensure thorough evidence gathering is conducted\nDraft warnings and formal charges, issue notices, and initiate disciplinary hearings. Ensure fair and consistent application of the Company's disciplinary code\nAssist in managing strikes and unprotected strikes with the necessary knowledge and in conjunction with the HR/IR department and Regional Operations\nAttend to and resolve employee queries and grievances timeously and effectively\nPrepare and submit weekly reports covering site operations, staff attendance, incidents, disciplinary matters, and IR/HR activities; consolidate this information monthly to support the formal client report, ensuring accuracy, completeness, and adherence to reporting deadlines\n CHARACTER TRAITSFriendly\nPositive attitude\nAnalytical minded and a problem solver\nAbility to deal with pressure\nSelf-motivated\nCommitted and loyal to the Company, Colleagues and Clients\nHonest\nPunctual","description_format":"text","description_chars":2448,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-30T16:12:41Z"},{"event":"close","at":"2026-11-02T20:16:10Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/job-mail-hr-manager-operations","json_url":"https://alion.io/job/job-mail-hr-manager-operations.json","meta":{"generated_at":"2026-11-04T13:53:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20971,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-hr-manager-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-hr-manager-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-hr-manager-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-hr-manager-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-hr-manager-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3531541}},{"tool":"search_jobs","arguments":{"company":"jobmail.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3531541},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}