HUMAN RESOURCES PRACTITIONER – HR / IR

HUMAN RESOURCES PRACTITIONER - HR / IR

Salary: Market Related

Cape Town, Western Cape

A well-established national services organisation operating in highly regulated, labour-intensive environments is seeking an experienced Human Resources Practitioner to take ownership of its HR and Industrial Relations function.

This is a hands-on, operational HR role for a seasoned practitioner who is confident dealing with complex employee relations matters, trade unions, disciplinary processes and CCMA cases. You will support a large, multi-site workforce across security, cleaning, technical and related service environments.

Key Responsibilities

• Manage the full HR and employee relations lifecycle across a large operational workforce.
• Act as the primary HR representative when engaging with trade unions, shop stewards and employee representatives
• Manage organisational rights matters, wage negotiations and labour disputes.
• Handle CCMA matters from conciliation through to arbitration, including preparation of bundles, witnesses and employer representation.
• Advise management on the LRA, BCEA, Employment Equity Act, COIDA and applicable sectoral legislation.
• Manage misconduct investigations, suspensions, disciplinary notices and formal disciplinary hearings.
• Provide urgent HR support following serious operational incidents, misconduct, negligence, theft or integrity-related matters.
• Ensure disciplinary processes are procedurally and substantively fair.
• Oversee high-volume recruitment, screening, reference checking and criminal vetting processes.
• Ensure appropriate PSIRA, SASSETA and other regulatory compliance where applicable.
• Maintain accurate statutory HR and Employment Equity records.
• Coordinate employee training, refresher programmes and compliance-related training.
• Work closely with Operations and Executive Management on workforce risks and HR strategy.

Minimum Requirements

• Formal qualification in Human Resources Management, Labour Law, Industrial Relations or similar.
• 5-7+ years' solid HR/IR experience.
• Previous experience within the private security and/or contract cleaning industry is essential.
• Extensive hands-on experience representing employers at the CCMA.
• Strong working knowledge of South African labour legislation and disciplinary procedures.
• Proven experience dealing directly with trade unions and shop stewards.
• Experience managing high-volume, multi-site operational workforces.
• Strong investigation, disciplinary hearing and dispute-resolution skills.
• Excellent verbal and written communication skills.
• Able to remain composed and make sound decisions in high-pressure situations.
• Valid driver's licence and willingness to travel to operational sites when required.