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You will play a vital role in ensuring our clients' IT environments operate smoothly and securely.\nKey Responsibilities:\nInstall, configure, and maintain hardware and software at client sites.\nDiagnose and resolve technical issues promptly.\nConduct routine maintenance and system updates.\nProvide technical support and training to end-users.\nTravel to various client locations as required.\nMaintain accurate documentation of work performed and inventory.\nComply with company policies, including honesty and integrity standards.\nRequirements:\nOwn a reliable personal vehicle, mobile phone, and laptop.\nStrong computer literacy and familiarity with common operating systems and software.\nWillingness to travel frequently within assigned regions.\nAbility to pass regular polygraph tests regarding honesty and drug-free compliance.\nExcellent problem-solving and communication skills.\nPrior experience in IT support or field service roles is preferred but not mandatory.\nQualifications:\nHigh school diploma or equivalent; 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https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}