{"id":2432457,"url":"https://alion.io/job/job-mail-it-technicians","title":"IT Technicians","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":64,"open_postings":6701,"ghost_share":0.497,"stale_share":0,"repost_share":0.724,"time_to_fill_p50_days":11,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Johannesburg, South 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leading organisation is seeking a motivated Junior IT Technician to join its technical support team, with a strong focus on networking and enterprise infrastructure services.\nThis role is ideal for an aspiring networking professional looking to build a long-term career within Enterprise Unified Communications and enterprise networking environments.\nTHE ROLE\nYou will be responsible for supporting network infrastructure, connectivity, and enterprise systems while developing your technical skills within a fast-paced support environment.\nThis is an excellent opportunity for a junior technician who is passionate about networking and eager to specialise within enterprise infrastructure environments.\nKEY RESPONSIBILITIES\nNetwork Support & Infrastructure\nProviding first-line and second-line support for network-related incidents and requests\nAssisting with installation, configuration, and maintenance of:Routers\nSwitches\nFirewalls\nWireless access points\n\nSupporting LAN/WAN connectivity across enterprise environments\nAssisting with network upgrades, deployments, and infrastructure changes\nTroubleshooting & Incident Management\nTroubleshooting connectivity, network performance, and infrastructure issues\nAssisting with diagnosis and resolution of outages and technical incidents\nMonitoring network systems and escalating complex issues where required\nSupporting structured cabling, patching, and physical infrastructure setup\nSystems & Operational Support\nSupporting enterprise Unified Communications and networking environments\nCollaborating with senior engineers on optimisation and improvement initiatives\nMaintaining accurate technical documentation and configuration records\nSupporting operational and project-related technical activities\nWHAT WE ARE LOOKING FOR\nKey Requirements\nDiploma or Certificate in IT, Networking, or related field\nBasic understanding of:TCP/IP\nDNS\nDHCP\nVLANs\n\nExposure to enterprise networking environments (internship or workplace experience advantageous)\nFamiliarity with Windows and/or Linux operating systems\nStrong analytical and troubleshooting capability\nAbility to work in a fast-paced, service-driven environment\nAdvantageous Skills\nCompTIA Network+ certification\nCisco CCNA exposure or training\nExperience with network monitoring tools\nUnderstanding of firewalls and cybersecurity fundamentals\nExposure to enterprise or call centre environments\nWHO YOU ARE\nPassionate about networking and infrastructure technologies\nEager to learn and develop into a networking specialist\nDetail-oriented with strong problem-solving capability\nA proactive and collaborative team player\nAble to work under pressure and manage incidents effectively\nStrong communication skills with a customer-focused mindset\nWHY THIS ROLE\nExcellent opportunity to build a career in enterprise networking\nExposure to Unified Communications and enterprise infrastructure environments\nHands-on experience with modern networking 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