{"id":2479214,"url":"https://alion.io/job/job-mail-junior-technician","title":"Junior Technician","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6927,"ghost_share":0.489,"stale_share":0,"repost_share":0.71,"time_to_fill_p50_days":7,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":16000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":23},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T22:11:45Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T17:03:12Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Hire Resolve's client is seeking a Junior Technician who will be responsible for providing on-site technical support and troubleshooting for various systems, primarily focusing on Point of Sale (POS) systems and related infrastructure. This role requires a proactive individual with a strong work ethic, excellent problem-solving skills, and the ability to learn quickly. The technician will be responsible for ensuring the smooth operation of the clients' systems, providing timely support, and maintaining accurate records.Responsibilities:\n POS System Support (Tourvest/tourrest.co.za):Troubleshoot and manage POS systems in restaurant/tavern environments.\nManage user/waiter accounts, generate reports, and handle database requests.\nProvide daily POS support and input recipe/costing data.\n\n Hardware and Network Support:Configure printers, maintain computers/servers, and resolve hardware/software issues.\nManage network infrastructure (WLAN, VOIP, WAN, LAN).\n\n Software and Operating Systems:Support Microsoft OS (Windows 11, Server 2022).\nHandle stock control and troubleshooting.\n\nGeneral Technical Support:Provide timely support, document issues, and manage inventory.\n\nKnowledge and Experience:\nPOS system knowledge (restaurant/hospitality context, Tourvest/tourrest.co.za).\nUser/waiter management and POS reporting.\nPOS database request handling.\nPrinter configuration and network troubleshooting.\nStock control and recipe/costing input.\nMicrosoft OS expertise (Windows 11, Server 2022).\nComputer/server build and repair.\nNetworking fundamentals (WLAN, VOIP, WAN, LAN).\nQualifications and Attributes:\nPunctual, presentable, and a quick learner.\nStrong work ethic, ability to work under pressure, and self-motivated.\nExcellent communication skills.\nRelevant IT certifications.\nValid drivers licence.\nBenefits:\nCompetitive salary based on experience.\n IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to  can also connect with Daniel on LinkedIn or contact Hire Resolve\nIf you meet the above requirements we will contact you within 3 working 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