LOGISTICS COORDINATOR / COMMERCIAL ASSISTANT

Essential Duties - Export Logistics & Operations

• Coordinate export shipments, vessel bookings, container planning and loading schedules.
• Liaise with shipping lines, freight forwarders, transporters and cold stores.
• Monitor shipment progress, manage export documentation and meet shipping deadlines.
• Coordinate stock allocations, movements and cold store operations.
• Identify and resolve logistical challenges, particularly during peak export seasons.
• Ensure compliance with export regulations and destination market requirements.

• Assist the commercial team with customer orders, shipment requirements and stock planning.
• Communicate with customers, producers, packhouses and internal stakeholders.
• Support forecasting, cost verification and shipment reporting.
• Maintain accurate stock records, reconciliations and logistics information.
• Assist with commercial administration and day-to-day operational requirements.
• Provide proactive customer service and ensure effective communication across departments.

• Minimum 3 to 8 years' experience in the fruit export industry
• Practical experience in export logistics, shipping coordination or freight forwarding.
• Direct exposure to shipping lines, vessel bookings, container planning and export documentation.
• Experience in a high-volume export environment.
• Good understanding of the operational requirements of international shipping.
• Strong Microsoft Excel skills and confidence working with logistics systems.
• Diploma or Degree in Logistics, Supply Chain Management or a related field.
• Strong communication, organisational and problem-solving skills.
• Ability to work under pressure and manage competing deadlines.
• Experience with QX or similar export management systems will be advantageous.