{"id":3568238,"url":"https://alion.io/job/job-mail-networking-platform-and-observability-engineer-l2","title":"Networking Platform and Observability Engineer (L2)","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"FortiGate","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Layer 2","optional":false},{"name":"Linux","optional":false},{"name":"OSPF","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"closed","first_seen_at":"2026-10-31T13:30:45Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-02T20:16:10Z","board_verified":false,"closed_at":"2026-11-02T20:16:10Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"As a Networking Managed Services Engineer (L2), you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational.\nRequirements:\nAdhere to IT security measures.\nWorking knowledge of Ansible and Python is essential.\nProven working knowledge of utilizing monitoring tooling to troubleshoot and recognise event/incident patterns.\nUnderstanding of Cisco and Aruba switching technologies.\nUnderstanding of enterprise wi-fi technologies (at least one of the following is essential - Cisco, Aruba, Meraki).\nUnderstand firewalls and other network tools.\nProvide monitoring and related system documentation and diagrams.\nImplement or participate in change management procedures for monitoring system architecture changes.\nDocument network areas to develop network monitoring system diagrams.\nEnsure monitoring systems are secure and operational.\nUnderstanding of SD-WAN technologies, Fortigate, Cisco, Meraki.\nIdentify and investigate risk and vulnerability issues relating to monitoring platforms deployed.\nAssist in developing and maintaining standards and procedures (such as naming conventions).\nParticipate in security investigations and audits.\nReview client network policies and recommend monitoring platform changes to match requirements.\nProven experience with deploying network monitoring systems.\nBasic understanding of security principles and design.\nExcellent customer service skills.\nAbility to work independently with minimal supervision.\nFamiliarity with Linux environment and shell scripting.\nPrepare monthly work status reports and update technology-specific documents.\nAssist in designing and implementing network monitoring infrastructure.\nBasic Cisco device management skills.\nUnderstanding of installing, configuring, and troubleshooting networking equipment methodology.\nUnderstanding of Layer-2 switching, VLANs, and access lists.\nBasic understanding of routing protocols: OSPF, EIGRP (advantageous).\nUnderstanding of OSI Model, TCP/IP protocol suite.\nUnderstanding of IP addressing and subnetting, routing concepts.\nUnderstanding of switch configuration and VLAN setup.\nUnderstanding of the implementation of SNMP on devices for network management.\nPerform troubleshooting between sites and on- net.\nUnderstanding of enterprise-level network design and implementations.\nAdvantageous Skills:\nUnderstanding of CISO and Fortinet SDWAN.\nKnowledge of incident management systems.\nExperience within Managed Services environments and teams.\nFamiliarity with ticketing tools (Service Now, 4Me/Xurrent).\nQualifications:\nDiploma, degree, or relevant qualification in IT/Computing (or equivalent work experience).\nNETSCOUT Enterprise nGeniusONE Core - or Similar is a requirement\nProven working knowledge of enterprise monitoring tools (NetScout, LogicMonitor, Prometheus, Grafana) - Essential\nProven experience in producing monthly networking status and statistics reporting - Essential\nProven experience in utilizing network monitoring tools for governance, asset tracking and management - Essential\nCCNA Enterprise - Essential\nCCNP Enterprise - Advantageous.\nCisco DevNet Associate - Essential\nFortiNet NSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous\nITILv4 or relevant ITIL certification (Foundation Level)\nCertified Wireless Network Professional (CWNP) - Advantageous\nCertified Wireless Network Expert (CWNE), CWNA or CWNP - Advantageous","description_format":"text","description_chars":3442,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-31T13:30:45Z"},{"event":"close","at":"2026-11-02T20:16:10Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/job-mail-networking-platform-and-observability-engineer-l2","json_url":"https://alion.io/job/job-mail-networking-platform-and-observability-engineer-l2.json","meta":{"generated_at":"2026-11-03T08:11:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11691,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-networking-platform-and-observability-engineer-l2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-networking-platform-and-observability-engineer-l2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-networking-platform-and-observability-engineer-l2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-networking-platform-and-observability-engineer-l2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-networking-platform-and-observability-engineer-l2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3568238}},{"tool":"search_jobs","arguments":{"company":"jobmail.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3568238},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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