{"id":2671730,"url":"https://alion.io/job/job-mail-onsite-printer-technician-lephalale","title":"Onsite Printer Technician (Lephalale)","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6911,"ghost_share":0.49,"stale_share":0,"repost_share":0.712,"time_to_fill_p50_days":7,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Polokwane, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":10000,"currency":"ZAR","period":"month","gross":null,"usd_annual":7272},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-16T04:15:23Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T04:15:23Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Servicing client devices onsite\nBe able to perform logical troubleshooting on a wide range of client devices\nPerform IT related troubleshooting\nPerform software support including firmware, installation of devices\nPerform hardware related troubleshooting on Copiers and Printers\nPerform PM services to reduce client failure\nEnsure that calls get done within SLA once received.\nPerform Quality work including firmware updates on devices\nEnsure that preventative maintenance done as per schedule\nManage Boot stock of toners and spares including submitting job sheets\nEnsure accuracy of boot stock\nBoot stock done monthly\nAccurately operating of the mobile app (tech connect)\nQualifications:\nMinimum Grade 12 Qualifications\nDrivers License\nExperience:\n4 years experience in the office automation industry\nPrevious field service experience\nHigh Volume device experience is an advantage\nNetworking and understanding software will form part of the duties\nAble to use manuals to troubleshoot as the position will often be in areas where support reception is poor\nMust have experience on printer and copiers\nGood communication skills both with clients and with management\nSkills relevant to a job include education or experience & specialized training\nTime Management Ability to work independently\nRecruitment shall be done in accordance with the company's Employment Equity Plan. 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