{"id":1077603,"url":"https://alion.io/job/job-mail-payroll-operations-manager","title":"Payroll Operations Manager","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6893,"ghost_share":0.489,"stale_share":0,"repost_share":0.711,"time_to_fill_p50_days":7,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":64000,"period":"year","method":"role_country_seniority_unknown","sample_n":66},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-20T14:29:23Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T14:20:31Z","board_verified":false,"closed_at":null,"days_open":34,"trust":{"level":"ghost","repost_count":4,"flags":["repost"],"days_open":33},"description":"Location: Hybrid\nEmployment Type: Full-Time\nIndustry: Global Payroll | HR Tech | Employer of Record\nWatersEdge Solutions is partnering with a fast-growing global HR tech business to recruit a dynamic and detail-driven Payroll Operations Manager. This is an exciting opportunity for someone who thrives in complex, fast-moving environments and wants to play a key role in delivering accurate, scalable payroll operations across a global client base.\nAbout the Role\nAs Payroll Operations Manager, you will oversee end-to-end payroll operations across multiple territories, ensuring efficiency, compliance, and excellent service delivery. This role is ideal for someone with strong operational discipline, analytical problem-solving ability, and a passion for improving processes in a high-growth, globally distributed environment. You’ll work closely with internal and external stakeholders across jurisdictions while helping to scale a world-class payroll function.\nKey Responsibilities\nOversee and coordinate end-to-end payroll processes across multiple territories\nEnsure payroll accuracy, efficiency, and compliance across global operations\nManage and resolve payroll-related requests and queries promptly\nBuild and manage strong relationships with internal and external stakeholders across jurisdictions\nMonitor stakeholder performance and ensure adherence to agreed SLAs\nLead and support process improvement and payroll automation initiatives\nDrive efficiency and scalability across payroll operations\nTake ownership of high-impact projects and deadline-driven operational tasks\nSupport the broader payroll operations function as business needs evolve\nWhat You’ll Bring\nRelevant tertiary qualification\n2-5 years of operational experience\nStrong organisational skills and ability to prioritise effectively\nStrong analytical and problem-solving ability\nExcellent written and verbal communication skills\nAbility to work comfortably with complexity and ambiguity\nStrong stakeholder management capability\nAffinity for technology and operational improvement\nStrong customer service mindset\nHigh energy, self-motivation, and positive attitude\nNice to Have\nPrevious experience in global payroll\nExperience in a startup or high-growth environment\nBi-lingual capability\nExposure to automation or process optimisation projects\nWhat’s On Offer\nCompetitive salary package\nShare incentive scheme\nGenerous vacation policy\nHybrid working model with flexibility and autonomy\nTeam perks including meals, snacks, and a collaborative environment\nOpportunity to contribute to a scaling global payroll function in a high-growth business\nCompany Culture\nThis is a business built around growth, ownership, and continuous improvement. The culture values curiosity, collaboration, and high standards, with a strong bias toward impact and problem-solving. 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