{"id":2927268,"url":"https://alion.io/job/job-mail-property-administration-supervisor-2","title":"Property Administration Supervisor","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6893,"ghost_share":0.489,"stale_share":0,"repost_share":0.711,"time_to_fill_p50_days":7,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-20T13:45:37Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-20T13:45:37Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Property Administration Supervisor\nROLE OVERVIEW:\nWe are looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations.\nThe successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers and property operation teams.\nIn addition to maintaining oversight on their own clerical team, the prospective candidate will also be responsible for their own portfolio of buildings, which will encompass the full administrative function from lease onboarding to accountants payable and cash book reconciliation.\nThis position is highly visible and requires a strong leader with the ability to prioritize, plan, and supervise the clerical team.\nRESPONSIBILITIES:\nOversee and streamline billing processes.\n\nSupervising their own clerical team.\n\nMonitor staff attendance, timekeeping, productivity and adherence to company policies and procedures.\n\nAssist said team in all necessary areas.\n\nMonitor arrears, collection activities, and the following of processes.\n\nMaintain and implement quality assurance for all processes.\n\nRespond and mitigate billing escalations.\n\nUpload tenant charges into MDA and reconcile to the accounting system.\n\nAssist with ensuring invoices are delivered to customers accurately and in a timely manner.\n\nEnsure invoices are uploaded to third party bill systems on time and accurately.\n\nObserve and adhere to established processes, procedures, policies, and guidelines.\n\nTeam building and training.\n\nAssist with AR related special projects as necessary.\n\nWeekly and monthly ledger reconciliations, aging review and reporting to direct supervisor.\n\nReview monthly delinquency notifications to operations team.\n\nConfirm and reconcile customer disputes as they pertain to payment of outstanding balances due.\n\nProvide excellent & considerate customer service to external and internal customers\n\nMeet defined department goals and collection metrics.\n\nProvide weekly/monthly detailed collection status to management.\n\nProperty administration for own portfolio:\n\nLeasing administration, billing and receipts/refunds\n\nTenant collections\n\nTenant relations\n\nAccounts receivable (debtors) and cash book reconciliations\n\nREQUIREMENTS\nGrade 12\n\nRelevant diploma in property management field advantageous\n\n2-3 years in a similar role\n\nProperty industry and utilities experience essential\n\nMinimum junior level management experience\n\nIntermediate Excel skills\n\nExperience in customer service\n\nSAGE/MDA experience advantageous\n\nSKILLS\nAbility to work as part of a team\n\nFriendly, helpful, and service orientated\n\nExcellent communication skills, written and verbal\n\nClient management skills\n\nPlanning, organizing and time management\n\nDeadline driven and achievement orientated\n\nAbility to work under pressure to tight deadline\n\nProblem-solving and critical 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