{"id":1219377,"url":"https://alion.io/job/job-mail-receptionist-19","title":"Receptionist","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":62,"open_postings":1118,"ghost_share":0.486,"stale_share":0,"repost_share":0.892,"time_to_fill_p50_days":4,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vaalwater, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-25T11:36:08Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T19:24:57Z","board_verified":false,"closed_at":"2026-09-26T19:24:57Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Minimum Requirements\nGrade 12 (Matric) or equivalent.\nPrevious experience in a Receptionist, Front Office, Guest Relations, or similar hospitality position preferred.\nPrevious experience using Opera is required.\nPrevious experience within a luxury lodge, hotel, or guest environment will be advantageous.\nKnowledge of lodge/hotel Front Office procedures and guest service standards.\nComputer literacy and basic knowledge of Microsoft Office.\nKnowledge of hotel/property management systems will be advantageous.\nGood command of English, both written and spoken.\nAbility to work shifts, weekends, public holidays, and according to operational requirements.\nKey Competencies\nExcellent guest service, communication, and interpersonal skills.\nProfessional, friendly, and welcoming manner.\nStrong organisational, administrative, and time-management skills.\nAbility to multitask and work effectively under pressure.\nStrong problem-solving and decision-making abilities.\nHigh attention to detail, integrity, and confidentiality.\nProfessional appearance and conduct.\nStrong teamwork and collaboration.\nPassion for hospitality and commitment to service excellence.\nSuccess Indicators\nHigh levels of guest satisfaction and positive guest feedback.\nProfessional and efficient check-in and check-out processes.\nAccurate completion of Front Office administration and guest records.\nEffective communication and coordination between departments.\nPrompt and professional handling of guest requests and concerns.\nAccurate handling of guest accounts and payments.\nClean, organised, and professional reception area.\nConsistent adherence to Qwabi service standards, policies, and procedures.\nPositive teamwork and contribution to the overall guest experience.","description_format":"text","description_chars":1738,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T11:36:08Z"},{"event":"close","at":"2026-09-26T19:24:57Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/job-mail-receptionist-19","json_url":"https://alion.io/job/job-mail-receptionist-19.json","meta":{"generated_at":"2026-09-27T03:00:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2757,"day_limit":5000,"remaining_today":2243,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}