{"id":3284898,"url":"https://alion.io/job/job-mail-receptionist-switchboard-operator-fixed-term","title":"Receptionist / Switchboard Operator (Fixed Term)","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6928,"ghost_share":0.489,"stale_share":0,"repost_share":0.71,"time_to_fill_p50_days":7,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stellenbosch, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":83},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T17:38:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-26T17:38:00Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Duties:Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area.\nEngage with guests providing information related to the estate, the facilities & experiences.\nConduct estate tours with guests.\nOperate telephone and switchboard service for all calls.\nRefer calls & provide assistance to the appropriate person depending on the nature of the call.\nMaintain a register of bookings and reservations and communicate with the Security department.\nCompile and update data related to the area of activity.\nComplete and distribute information that needs to be communicated around the estate.\nCorrect and update electronic telephone directory.\nEnsure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments.\nKeep management informed of all concerns that guests raise.\nEnsure all lost property is handed and signed over to the security manager.\nRequirements:\nGrade 12\nHospitality certificate\nPreferably 1- 2 years previous reception/switchboard operator experience.\nExcellent telephone etiquette and customer-service skills.\nFluent in English with excellent written & oral communication skills.\nAble to work in a team.\nGood computer skills\nStrong organizational skills and attention to detail\nAvailability to work within Hospitality operating hours (e.g. evenings, public holidays, weekends).\nComfortable in dealing with very distinguished clientele.\nMust be well-presented and have an enthusiastic personality.","description_format":"text","description_chars":1509,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-26T17:59:47Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.48,"p_room":0.75,"age_days":5,"expected_fill_days":7,"reasons":["seen:5","agency","velocity","win:late","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/job-mail-receptionist-switchboard-operator-fixed-term","json_url":"https://alion.io/job/job-mail-receptionist-switchboard-operator-fixed-term.json","meta":{"generated_at":"2026-11-01T11:41:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18161,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-receptionist-switchboard-operator-fixed-term"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-receptionist-switchboard-operator-fixed-term"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-receptionist-switchboard-operator-fixed-term"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-receptionist-switchboard-operator-fixed-term\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-receptionist-switchboard-operator-fixed-term"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3284898}},{"tool":"search_jobs","arguments":{"company":"jobmail.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3284898},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}