{"id":2644997,"url":"https://alion.io/job/job-mail-regional-manager-11","title":"Regional Manager","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6908,"ghost_share":0.49,"stale_share":0,"repost_share":0.711,"time_to_fill_p50_days":7,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Operations","role_family":"Operations","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":62000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":763},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T19:49:55Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T19:49:55Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"The successful candidate will be responsible for strengthening the regional presence, maximising business opportunities and ensuring efficient service delivery across the region. This is a hands-on leadership position requiring strong commercial acumen, proven people management capabilities and extensive freight forwarding and logistics industry experience.\nDuties:\nProvide strategic and operational leadership across the region, overseeing airfreight, seafreight, contract logistics, sales and customer service functions.\nDevelop and implement regional business strategies and plans aligned with organisational objectives.\nOptimise regional resources, workflows and operational processes to improve efficiency and service delivery.\nLead, motivate and develop regional teams, fostering a high-performance culture and ensuring effective collaboration across divisions.\nManage regional budgets and financial performance, including cost control, financial reporting, profitability and achievement of business targets.\nDrive business development and sales initiatives to expand the regional client base, strengthen existing relationships and identify new revenue opportunities.\nOversee customer relationship management and client servicing to maintain high levels of customer satisfaction, service quality and client retention.\nProvide oversight of Contract Logistics and warehouse operations, ensuring operational efficiency and compliance with relevant standards.\nMonitor regional performance against agreed targets and key performance indicators, preparing reports and implementing corrective measures where required.\nEnsure compliance with applicable legislation, industry regulations, internal policies and operational requirements.\nMaintain adherence to the organisation’s Quality Management System and ensure consistent quality standards across regional operations.\nIdentify business opportunities, operational risks and areas for continuous improvement, implementing effective solutions to support sustainable growth.\nRequirements:\nMatric.\nMinimum 10 years’ experience in the freight forwarding, logistics or supply chain industry, with exposure 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