{"id":1219387,"url":"https://alion.io/job/job-mail-regional-manager-eastern-cape","title":"Regional Manager - Eastern Cape","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6887,"ghost_share":0.488,"stale_share":0,"repost_share":0.711,"time_to_fill_p50_days":7,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gqeberha, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":720},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-25T11:36:08Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T19:49:55Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":25},"description":"JOB DESCRIPTIONDevelop and implement an annual budget, business plan which includes a sales plan and strategy in line with the company’s objectives and goals and to execute new business development strategies and client retention relationships to meet and exceed targets.\nMaintain sound relationships with internal and external clients, third party service providers and other stakeholders.\nDevelop and execute regional sales plans and strategies.\nPrepare sales forecasts and budgets.\nPrepare and present regional reports for senior management.\nImplement, monitor and manage sales targets and GP margins to achieve budgets.\nExecute new business development strategies and client retention relationships to meet and exceed targets.\nManage and monitor all departmental/branch expenditure.\nEnsure staff are empowered and motivated to deliver service excellence.\nResponsibilities / Duties:\nOperational requirements\nManage branch performance in line with business plans.\nOversee daily operations and performance across multiple sites.\nPlan and evaluate operations to be cost-effective.\nEnsure corporate governance compliance.\nManage and monitor risk management compliance.\nManage and implement client SLA’s and ensure appropriate insurance cover is in place prior to placement of assignees.\nManage and maintain branch data files as per company policies and procedures.\nEnsure maintenance of company vehicles in accordance to company policies and procedures.\nEnsure accurate and timely submission of reports, maintain records, and provide feedback to management.\nEnsure compliance with policies and practices.\nEnsure standard operating procedures as well as KPI measures are developed, implemented and monitored.\nEnsure Health and Safety compliance.\nConduct regular site and client visits to assess operations, compliance, and customer service.\n Sales and Marketing\nDevelop, manage and nurture new business partnerships and accounts to accomplish volume and exceed targets.\nTarget new sales opportunities, initiate and monitor action plans to secure new business.\nEstablish relationships with key decision makers at existing clients to enhance client / contractor retention.\nManage the performance and activities of the business unit.\nSet, monitor, and report on KPIs, sales targets, and budgets.\n Financial Reporting\nEnsure financial reports are submitted to timeously, as and when required.\nEnsure submission of monthly sales flash reports by the first working day of every month.\nEnsure the debtors aging is kept current and escalate where necessary.\n People Management\nEnsure all staff adhere to standard operating procedures and safety protocols.\nManage the performance of branch employees according to policies and procedures.\nEnsure all staff are adequately trained in terms of their duties and legal requirements.\nEnsure compliance to labour legislation in terms of applicable laws.\nMonitor training plans for staff and monitor growth and development of staff.\nPlan and adjust staff workloads and allocate daily tasks to team members.\nProvide advice, coordination and support to team members.\nRecruit, train, mentor, and evaluate staff.\nManagement of staff reporting plans and reports.\nManage and maintain staff and assignee files.\nEXPERIENCE AND SKILLS\nGrade 12 or the equivalent qualification.\nA business-related degree is advantageous.\nMinimum of 10 years managerial experience in a service industry.\nProficient in Microsoft Office suite.\nProven track record in both operational and sales management.\nProven track record in good people management, team building and leading skills.\nBudgeting, forecasting, and financial analysis skills.\nTalent development, coaching, and succession planning.\nPERSONAL COMPETENCIES, TRAITS AND ATTRIBUTES\nSelf-Starter, who can work well in a team and independently.\nExcellent verbal and written communication skills.\nStrong interpersonal and relationship management skills.\nExcellent sales and negotiation skills.\nStrong analytical thinker.\nSound time management skills.\nGood presentation and negotiation skills.\nGood planning and organisational skills.\nStrong attention to detail.\nAbility to work under pressure.\nDeadline driven.\nGood understanding of budgeting and forecasting.\nValid driver’s license and own vehicle essential.\nMust be prepared to travel regularly.\nPlease note:\nShould you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being 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