{"id":2813391,"url":"https://alion.io/job/job-mail-solutions-engineer-2","title":"Solutions Engineer","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":64,"open_postings":6702,"ghost_share":0.497,"stale_share":0,"repost_share":0.724,"time_to_fill_p50_days":10,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":62000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":753},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"Docker","optional":false},{"name":"FastAPI","optional":false},{"name":"Git","optional":false},{"name":"n8n","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-18T11:06:59Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-18T11:06:59Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role purpose:The Solutions Engineer sits in the Product team and delivers small projects end to end across the company’s integrations and internal tools, from gathering requirements through to build, testing, and release. Working directly with Product Owners and business stakeholders, this role connects POS, digital ordering, payment, and back-office systems and builds tools that help the company Stores, Operations, and Finance work more efficiently. Larger initiatives are scoped by the Solutions Engineer and handed to the Engineering team.\nKey responsibilities:\nRequirements & solution design:\nWork with stakeholders and Product Owners to gather requirements, map processes, and define acceptance criteria for small projects.\nDesign simple, maintainable solutions, documenting data flows, business rules, and integration touchpoints.\nAssess project size and complexity, flagging work that should move to the Engineering team.\nBuild: integrations & internal tools:\nBuild and maintain integrations between Micros Simphony, aggregator platforms, payment providers, loyalty systems, and back-office platforms using REST APIs, webhooks, and file-based interfaces.\nDevelop internal tools and automation using Python (FastAPI), React, TypeScript, PostgreSQL, and n8n, querying Snowflake and operational databases where needed.\nImplement secure authentication patterns, including OAuth 2.0 and key-pair authentication, and manage credentials appropriately.\nTesting, release & support:\nPlan and carry out testing for own projects, including API, regression, and end-to-end tests, and support stakeholders through UAT.\nRelease changes to production following agreed deployment and change-control processes, with monitoring and alerting in place.\nProvide support for delivered solutions, resolving incidents and working with vendors on root causes.\nCore deliverables:\nSigned-off requirements and acceptance criteria for each small project.\nWorking, documented integrations and tools released to production.\nTest evidence, UAT sign-off, and release notes for every release.\nMonitoring, runbooks, and handover documentation for supported solutions.\nRequired skills & competencies:\n3+ years’ software or integration engineering experience, with exposure to requirements gathering and testing; a relevant degree, diploma, or strong project portfolio counts.\nProficiency in Python and/or TypeScript, with experience building and consuming REST APIs.\nWorking knowledge of SQL and relational databases (PostgreSQL preferred); exposure to Snowflake advantageous.\nAbility to translate business needs into clear requirements and acceptance criteria.\nExperience with test practices (Postman, automated tests), Git, Docker, and CI/CD.\nAbility to leverage AI coding and productivity tools (such as Claude, GitHub Copilot, or Cursor) to speed up requirements, development, testing, and documentation, with strong judgement in reviewing and validating AI-generated work.\nExposure to POS, payment, or food-ordering platforms (Micros Simphony, Transaction Junction, Uber Eats, Mr D) advantageous.","description_format":"text","description_chars":3075,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-18T11:06:59Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":0,"expected_fill_days":10,"reasons":["seen:0","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/job-mail-solutions-engineer-2","json_url":"https://alion.io/job/job-mail-solutions-engineer-2.json","meta":{"generated_at":"2026-10-19T16:58:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12883,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-solutions-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-solutions-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-solutions-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-solutions-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-solutions-engineer-2"}]}