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Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":34},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-08T04:12:46Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-02T20:16:10Z","board_verified":false,"closed_at":"2026-11-02T20:16:10Z","days_open":25,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":25},"description":"Our client based in Randburg is looking for an experience Spa Operations Manager to join their team.\nQUALIFICATIONS:\nRecognised qualification in Somatology or Spa Therapy, such as CIDESCO, SAAHSP, ITEC, or an equivalent qualification.\nAt least five years of experience in a luxury spa environment.\nAt least two years of supervisory or management experience in spa, wellness, or hospitality operations.\nDemonstrable experience with ESP Spa Management or a comparable spa system, point-of-sale controls, stock management, and operational reporting.\nExperience handling serious guest complaints and service-recovery matters professionally.\nA valid driver's licence and willingness to travel weekly across Gauteng and to the Western Cape when required.\nWorking proficiency in Excel, including the ability to review reports, reconcile information, and identify variances.\nAvailability to provide reasonable support during promotions, peak seasons, and operational escalations.\nEXPERIENCE:\nMinimum 5 years’ experience in a luxury spa environment.\nAt least 3 years in a supervisory or management role within a spa or hospitality setting.\nStrong experience in: ESP Spa Management System o POS systems (Concept/ESP) Stock control, variance management o Retail performance and staff sales training Handling guest escalations professionally o Multi-site operations 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