{"id":1590783,"url":"https://alion.io/job/job-mail-system-business-analyst","title":"System Business Analyst","company":{"id":701519,"name":"Job Mail","domain":"jobmail.co.za","url":"https://alion.io/company/job-mail","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":"jobmail.co.za","ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":6887,"ghost_share":0.488,"stale_share":0,"repost_share":0.711,"time_to_fill_p50_days":7,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"SQL","optional":false},{"name":"UML","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-01T16:01:22Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T15:18:53Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":19},"description":"A major \"value retailer\" in South Africa, offering a combination of low-priced goods, loyalty programs, and financial services to serve a family-oriented customer base, is currently a skilled Systems Business Analyst to join their team. In this role, you'll be the crucial link between their Systems Teams, Business Units, and third-party partners. Your main purpose will be to diagnose problems, identify solutions, and propose improvements to our systems and processes.Responsibilities:\nRequirements Management: Elicit, analyze, and document business requirements, translating them into detailed specifications (BRS/BRD) for systems development and enhancement projects.\n\nSystem Analysis and Design: Utilize various modeling techniques (UML, process mapping, flow charts) to design and document system architecture, business workflows, and use cases, ensuring solutions are fit for purpose in both ERP and non-ERP environments.\n\nProject and Change Management: Actively participate in and lead projects, ensuring effective planning, execution, and communication. Facilitate change management and provide training to internal teams on new FinTech tools and platforms.\n\nStakeholder Liaison: Act as the primary interface between the Systems Teams, Business Units, and third-party vendors, fostering collaboration to achieve business goals.\n\nFinTech and Cellular System Support: Provide ongoing systems and business support for the VAS and Cellular business areas. Identify opportunities for process improvements through FinTech innovations and assist in the implementation of new solutions.\n\nQuality Assurance and Testing: Develop and execute comprehensive test plans to ensure the quality and functionality of digital products and system integrations. Conduct defect management and ensure adherence to change control governance principles.\n\nProblem Solving and Reporting: Diagnose system problems, propose solutions, and execute action plans. Compile and present quantitative and qualitative reports on system performance, and use data to build reports and dashboards for business users.\n\nRisk and Defect Management: Conduct risk assessments and facilitate cross-functional mitigation strategies. Manage and track defects through their lifecycle, ensuring timely resolution.\n\nMinimum Requirements:Education: Grade 12 Certificate/Matric and a relevant Degree or Higher National Diploma in IT, Computer Science, or a related field. A Project Management qualification is preferred.\n\nExperience:\nMinimum of 3 years in the FinTech or financial services industry.\n\nApproximately 5 years in Apparel Retail and Systems.\n\nProven track record of implementing FinTech solutions.\n\nExperience with business process improvement, BRD/BRS documentation, test execution, and working with third parties.\n\nKnowledge & Skills:\nWorking knowledge of Waterfall and Agile methodologies.\n\nStrong understanding of SDLC, Change Control, and Defect management.\n\nProficiency with UML and basic Oracle/SQL.\n\nFamiliarity with PMBOK, BABOK, and POPIA principles.\n\nBenefits:\nCompetitive salary based on experience (salary can potentially be more based on experience/skills)\nIF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to ","description_format":"text","description_chars":3279,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-01T16:01:22Z"},{"event":"close","at":"2026-10-03T08:40:27Z"},{"event":"reopen","at":"2026-10-05T22:21:49Z"},{"event":"close","at":"2026-10-06T02:56:51Z"},{"event":"reopen","at":"2026-10-13T22:17:12Z"},{"event":"close","at":"2026-10-14T09:13:31Z"},{"event":"reopen","at":"2026-10-14T15:18:53Z"},{"event":"close","at":"2026-10-15T19:42:59Z"},{"event":"restore","at":"2026-10-16T05:04:36Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.188,"p_room":0.35,"age_days":19,"expected_fill_days":7,"reasons":["seen:6","repost:2","agency","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/job-mail-system-business-analyst","json_url":"https://alion.io/job/job-mail-system-business-analyst.json","meta":{"generated_at":"2026-10-21T07:19:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10339,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701519},"rest":"https://alion.io/mcp/rest/get_company?id=701519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjob-mail-system-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjob-mail-system-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjob-mail-system-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/job-mail-system-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjob-mail-system-business-analyst"}]}