Bilingual Instructional Designer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Instructional Designer based in Canada.

This role offers an opportunity to shape impactful learning experiences within a growing Learning & Development team. You will partner with business stakeholders, project teams, and subject matter experts to identify learning and performance needs and translate them into effective solutions. Working in both English and French, you will design engaging learning experiences that support employee capabilities and business outcomes. You will manage instructional design projects from initial analysis through development, evaluation, and handover. The role combines instructional design expertise, adult learning principles, project management, and digital learning technologies. You will work in a fully remote environment with flexibility and opportunities to contribute to continuous improvement across learning practices.

Accountabilities:

• Partner with business stakeholders, project teams, and subject matter experts across the organization to analyze learning and performance needs, establish clear learning objectives, and recommend solutions that address specific business requirements.
• Lead instructional design projects end-to-end, from intake and needs analysis through design, development, evaluation, and handover, ensuring learning solutions are practical, scalable, engaging, and aligned with business goals.
• Recommend appropriate learning strategies and delivery formats, including instructor-led training, virtual learning, eLearning, blended approaches, job aids, and performance support, based on the audience, context, and desired outcomes.
• Plan, design, and develop high-quality learning solutions in both English and French, supporting professional development as well as broader business and performance objectives.
• Apply instructional design and adult learning methodologies such as ADDIE, SAM, and Bloom’s Taxonomy to create learner-centered and engaging learning experiences.
• Design learning assessments and evaluation approaches to measure effectiveness, gather insights, and support the continuous improvement of learning solutions.
• Communicate project status, risks, dependencies, resource requirements, and timelines to support effective coordination, capacity planning, and delivery of project milestones.
• Contribute to the continuous improvement of Learning & Development practices by sharing lessons learned, templates, methodologies, and best practices with colleagues and stakeholders.

Requirements

• Proven experience designing and developing learning solutions using authoring and content-development tools such as Articulate, Camtasia, Vyond, or similar platforms.
• Demonstrated knowledge and practical experience applying instructional design methodologies, adult learning principles, and learning project management practices.
• Professional fluency in both English and French, written and spoken, is required for effective collaboration and learning-content development across bilingual audiences.
• Demonstrated ability to manage learning projects from beginning to end, including stakeholder consultation, project coordination, development, evaluation, and management of multiple concurrent initiatives.
• Experience designing and developing technical or complex learning content, with the ability to understand sophisticated subject matter and translate it into accessible learning experiences.
• Experience with digital adoption or in-application learning tools, such as Whatfix or similar platforms, to provide embedded guidance, job aids, and performance support directly within business systems.
• Strong ability to quickly learn new subject matter and collaborate effectively with Subject Matter Experts, translating their expertise into clear, engaging, and learner-focused content.
• Experience in the insurance industry is considered an asset and may provide useful context for understanding industry-specific learning needs.
• Strong communication, organization, collaboration, and project management skills, with the ability to work effectively with diverse stakeholders in a remote environment.

Benefits

• Fully remote work arrangement, providing flexibility to work remotely within the Greater Toronto Area and broader eligible Canadian setup.
• Annual compensation ranging from CAD $63,000 to $80,000, with the actual offer determined according to skills and professional experience.
• Flexible work arrangements designed to support different working styles and needs.
• Employee discounts, including 15% off auto and property insurance as well as discounts on additional products and services.
• Home-office equipment support, with reimbursement of up to $400 toward eligible office equipment purchases.
• Student loan payment matching for eligible government student loans.
• Comprehensive retirement savings program with employer-matched contributions.
• Annual wellness allowance to support health, well-being, and personal wellness activities.
• Personal days to provide additional flexibility and time away from work.
• Tuition reimbursement, supporting continued education and professional development.
• Opportunities to contribute to the community and participate in charitable and volunteer initiatives.
• A collaborative environment that supports personal growth, career development, innovative thinking, and continuous learning.
• Workplace accommodation policies and practices are available to support employees who require appropriate accommodations.