Editorial Services Assistant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Editorial Services Assistant based in India.

This entry-level role supports global journal editorial teams through accurate data management, reporting, and analytical support.

You’ll help maintain critical publishing databases and ensure editorial information remains complete, reliable, and up to date.

The position combines data analysis, reporting, stakeholder communication, and operational coordination.

Your work will contribute directly to informed decision-making and smooth journal publishing operations.

You’ll collaborate with colleagues across international teams, including stakeholders in the US and UK.

The environment values accuracy, professionalism, continuous improvement, and thoughtful problem-solving.

It’s an opportunity to build strong experience in global academic publishing while developing your analytical and operational skills.

Accountabilities

• Maintain and regularly update editorial data repositories, databases, data cubes, assignment lists, and related reporting systems.
• Generate, validate, and distribute reports supporting editorial and publishing operations.
• Assist with quarterly and annual reporting, including peer review, submissions, published output, author surveys, publisher, journal publication, and Impact Factor reports.
• Support data mining, historical data collection, validation, analysis, and reporting projects involving large datasets.
• Prepare specialized and business-critical analyses, including rejected and republished article reports and other customized datasets.
• Support usage, citation, and other publishing-related analytical initiatives.
• Ensure editorial data is accurate, consistent, complete, and aligned across databases and reports.
• Validate information received from internal and external stakeholders, identify discrepancies, resolve data issues, and recommend reporting improvements.
• Respond professionally to internal and external queries within agreed service timelines.
• Collaborate with global stakeholders across multiple teams and time zones, providing regular updates on activities and project progress.
• Escalate operational issues, risks, and challenges appropriately and transparently.
• Follow established processes and quality standards while working with moderate supervision.
• Contribute to continuous improvement initiatives focused on reporting accuracy, operational efficiency, and stakeholder experience.
• Participate in cross-functional projects, committees, task forces, and process improvement initiatives as required.
• Handle sensitive information with professionalism, discretion, accountability, and sound judgment.
• Share knowledge, support colleagues, and contribute actively to a collaborative team environment.

Requirements

• Bachelor’s degree or equivalent in Business Administration, Communications, Data Management, Analytics, or a related discipline.
• Strong written and verbal English communication skills, with the ability to interact professionally with international stakeholders.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Strong analytical, reporting, research, and data interpretation capabilities.
• Excellent organizational and time-management skills, with exceptional attention to detail and accuracy.
• Ability to coordinate effectively with colleagues and stakeholders across multiple time zones.
• Strong problem-solving and critical-thinking abilities, including the capacity to identify discrepancies and resolve data-related issues.
• Ability to work independently with minimal to moderate supervision while maintaining consistent quality.
• Adaptability and willingness to learn new systems, processes, tools, and technologies.
• Strong interpersonal and stakeholder management skills, combined with a customer-focused approach.
• Ability to manage multiple priorities, work under pressure, meet deadlines, and maintain high-quality outputs in a fast-paced environment.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Collaborative mindset with a willingness to contribute ideas, provide constructive feedback, and support cross-functional initiatives.

Benefits

• Annual salary of INR 300,000.
• Full-time employment.
• Flexible working arrangements where appropriate.
• Opportunity to collaborate with global teams across the US, UK, and India.
• Exposure to international academic publishing and scholarly journal operations.
• Opportunities to develop skills in data management, analytics, reporting, and editorial services.
• Inclusive workplace committed to diversity, equity, belonging, and accessibility.
• Reasonable accommodations available throughout the recruitment process.