Global Payroll Implementation Specialist - GPIS

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Payroll Implementation Specialist - GPIS based in Romania.

This role offers the opportunity to become a technical specialist in global payroll implementation within a fully remote, international environment. You will manage the setup and transition of new customers onto a global payroll platform, ensuring accuracy, compliance, and delivery within agreed timelines. The position combines payroll expertise, technical configuration, data management, customer engagement, and process improvement. You will work directly with customers and multiple internal stakeholders to understand requirements and deliver seamless payroll implementations. The role also provides an opportunity to improve processes through automation, contribute to platform testing, and strengthen documentation and operational standards. Success requires strong attention to detail, analytical thinking, ownership, and the ability to manage multiple projects independently. You’ll join a globally distributed team that values asynchronous collaboration, innovation, and continuous improvement.

Accountabilities

• Serve as a primary point of contact for payroll customers, ensuring their payroll requirements are accurately understood and transitioned into the appropriate payroll products and services.
• Analyze customer payroll needs and provide practical recommendations based on payroll processes, statutory requirements, and country-specific considerations.
• Manage new customer implementations end to end, including collecting required customer and employee payroll data for each legal entity and configuring the global payroll system.
• Coordinate parallel payroll runs, reconcile wage-based taxes, and verify that payroll and tax configurations comply with applicable statutory regulations.
• Coordinate payroll go-live activities and ensure accurate, complete payroll information is successfully handed over to the Payroll Operations team.
• Maintain clear, timely communication with customers, teammates, supervisors, and vendors while building positive working relationships that support customer satisfaction and retention.
• Provide customer and employee support and training on payroll processes and country-specific payroll requirements, ensuring requests and issues receive accurate information and effective follow-up.
• Protect the confidentiality of customer and employee information throughout implementation and ongoing interactions.
• Contribute to the creation and maintenance of process documentation and work with internal teams on platform improvements, including UAT testing through release.

Requirements:

• Bring several years of experience in global payroll implementation, including knowledge of statutory tax regulations and payroll processing requirements.
• Have several years of technical implementation and setup experience using local payroll software, with a strong understanding of end-to-end global payroll and HR processes.
• Demonstrate practical experience in payroll operations, statutory requirements, and accounting reconciliations.
• Have excellent data management skills, with a consistently high level of accuracy, attention to detail, and ability to work with sensitive information.
• Be experienced in managing multiple projects and stakeholders simultaneously, with strong organization, prioritization, and follow-through.
• Bring an analytical mindset, strong problem-solving abilities, technical aptitude, computer literacy, data analysis skills, and critical thinking.
• Be customer-focused and capable of developing effective working relationships while communicating clearly with customers, colleagues, supervisors, and vendors.
• Be proactive and ownership-oriented, with the ability to work independently and autonomously in a fast-paced international environment.
• Have a strong interest in productivity and process optimization, with a willingness to identify opportunities to improve workflows through automation.
• Be proficient in Google Sheets or Excel and comfortable working within a MacBook Pro environment.
• Be comfortable working largely asynchronously and managing priorities effectively in a distributed team.
• Have fluent written and spoken English.
• Experience working remotely is a plus, as is familiarity with Notion, Slack, Zendesk, Monday.com, Salesforce, or DACH payroll software.

Benefits:

• Annual salary range of €43,100-€64,650 EUR for this full-time position, with final compensation determined by location, skills, experience, training, business needs, and market conditions.
• Work from anywhere with a fully remote working environment.
• Flexible paid time off and flexible working hours.
• An asynchronous work culture designed to give employees greater control over their schedules.
• 16 weeks of paid parental leave.
• Mental health support services.
• Stock options.
• Dedicated learning and development budget.
• Home office budget and IT equipment.
• Budget for local in-person social events or coworking spaces.
• Opportunity to work on complex global payroll implementations across an international customer base.
• Exposure to payroll technology, automation, platform testing, and global HR processes.
• A highly distributed, multicultural environment focused on ownership, innovation, professional growth, and work-life balance.
• Start date: ASAP.