Professional Services - Services Sales Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Professional Services - Services Sales Manager based in United States.

This role sits at the intersection of technical expertise, consultative selling, and professional services strategy. You will lead the pre-sales services motion for complex enterprise opportunities, helping customers understand how to turn technology investments into measurable business outcomes. Working closely with Account Executives, Sales Engineers, Professional Services, Support, and resilience specialists, you will shape solutions that support customers from initial engagement through successful implementation. You will own services scoping, proposals, statements of work, pipeline management, forecasting, and bookings. The role also provides an opportunity to influence the evolution of an AI-enhanced services sales model, including automation across quoting, forecasting, scoping, and SOW creation. It is an ideal opportunity for a commercially minded professional who combines technical knowledge with strong customer engagement and a desire to modernize how professional services are sold.

Accountabilities:

• Lead the pre-sales process for complex Professional Services opportunities by understanding customer business and technical objectives, identifying requirements, scoping engagements, and developing compelling services business cases.
• Partner closely with Account Executives and Sales Engineers to position Professional Services and Advanced Services offerings, methodologies, and value propositions, helping teams increase deal size, accelerate sales cycles, and exceed revenue targets.
• Lead customer scoping conversations and Path-to-Production workshops, both remotely and on-site, working with Professional Services Specialists to translate customer objectives into practical delivery plans.
• Develop accurate proposals, quotes, and Statements of Work (SOWs), increasingly using AI-enhanced workflows to improve speed, consistency, and efficiency.
• Work closely with Professional Services delivery, Support, and resilience stakeholders to ensure pre-sales commitments and scope are aligned with successful post-sales outcomes.
• Own and actively manage the Professional Services pipeline, including forecasting, bookings, opportunity progression, and overall sales performance.
• Apply a strong understanding of change management and transformation across people, process, and technology to design services workstreams aligned with customers' long-term strategies.
• Help customers understand the value of services investments and build confidence that they can successfully achieve their business and technical objectives following implementation.
• Contribute to the ongoing evolution of AI-enabled services sales processes, including pipeline management, forecasting, quote automation, project scoping, and SOW generation.
• Collaborate across sales and delivery functions to identify opportunities for process improvement and create a more scalable, efficient, and customer-focused services sales motion.
• Travel up to approximately 10% of the time for customer engagements, workshops, and other business activities.

Requirements:

• 5+ years of technical and sales experience, ideally within Professional Services, solution selling, technology consulting, or a related environment.
• Strong conceptual and industry knowledge of data protection, cloud, cybersecurity, and cyber resilience is required.
• Demonstrated ability to understand complex customer environments and translate technical and business requirements into practical professional services solutions.
• Experience with consultative or solution-based selling, including customer discovery, opportunity qualification, service scoping, proposal development, and commercial positioning.
• Strong understanding of change management and transformation across people, processes, and technology.
• Excellent verbal, written, presentation, and customer-facing communication skills, with the ability to engage effectively with both technical and business stakeholders.
• Strong commercial judgment and the ability to build compelling business cases for professional services investments.
• Comfortable collaborating across Sales, Sales Engineering, Professional Services, Support, and other cross-functional teams.
• Strong organizational skills and the ability to manage multiple complex opportunities, priorities, and stakeholders simultaneously.
• Curious and adaptable approach to technology, with a willingness to adopt AI-enhanced sales tools and leverage automation to improve productivity and business impact.
• Ability to work effectively in a fast-paced environment and continuously refine sales approaches, processes, and customer engagement strategies.
• Willingness and ability to travel approximately 10% of the time.

Benefits:

• Opportunity to play a critical role in growing and scaling a Professional Services sales organization.
• Exposure to complex enterprise environments spanning data protection, cloud, cybersecurity, and cyber resilience.
• Opportunity to work at the intersection of technology, professional services, consultative sales, and AI-enabled business transformation.
• Ability to influence the evolution of AI-enhanced sales workflows, including forecasting, quoting, project scoping, and SOW generation.
• Close collaboration with sales, technical, delivery, support, and resilience professionals across the customer lifecycle.
• High-impact role with direct influence on customer outcomes, services revenue, pipeline development, and commercial growth.
• Opportunities to develop expertise across enterprise technology, transformation, and professional services.
• Inclusive environment focused on collaboration, professional growth, and equal access to opportunities.
• Reasonable accommodations are available for qualified individuals with disabilities throughout the employment process.