Property Preservation Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Property Preservation Specialist based in Brazil.

This role is ideal for an experienced mortgage or real estate professional with strong expertise in property preservation and default servicing.

You will oversee preservation activities across a portfolio of properties, ensuring work is completed accurately, efficiently, and in line with investor and agency requirements.

The position combines vendor management, property condition monitoring, claims coordination, and foreclosure-related activities.

You will work closely with vendors, attorneys, internal teams, and clients to resolve property issues and keep cases moving toward timely resolution.

Attention to detail and the ability to manage competing priorities and tight deadlines will be essential.

You will also contribute to reporting, process improvement, and the development of junior team members.

This is a remote opportunity offering the flexibility to work from home while supporting a critical part of the mortgage servicing lifecycle.

Accountabilities:

• Order, coordinate, and manage property preservation services for properties within the assigned portfolio.
• Obtain and review bids for preservation, securing, repairs, and other property-related services as required.
• Monitor vacant, damaged, and lot-only properties to ensure vendors take appropriate corrective action in accordance with agency and investor guidelines.
• Review vendor requests for over-allowable expenses, validating accuracy, supporting documentation, and compliance with applicable requirements.
• Respond promptly to vendor escalations and new damaged-property alerts, coordinating appropriate next steps.
• Partner with hazard claims teams to process, monitor, and resolve property damage claims.
• Coordinate with preservation vendors to secure and repair damaged properties according to applicable guidelines.
• Work with property preservation vendors and attorneys to achieve HUD conveyance conditions and support timely filing of HUD claims.
• Coordinate eviction activities with foreclosure attorneys, vendors, and clients to achieve timely vacancies across a large portfolio.
• Monitor HUD extensions and conveyance-condition requirements, including opportunities to delay foreclosure where appropriate.
• Coordinate Cash for Keys activities with occupants and vendors.
• Maintain accurate property notes, intercom activity, and case information within the mortgage servicing platform.
• Prepare and maintain management reports covering REO, inspections, property preservation, and other portfolio activities.
• Provide guidance and support to junior specialists and assist with onboarding and training new team members.
• Take on additional responsibilities and operational assignments as required.

Requirements

• High school diploma or equivalent qualification required.
• At least 3 years of professional experience in real estate, default mortgage servicing, or a closely related field.
• At least 3 years of experience specifically focused on property preservation or home repair.
• Strong knowledge of state-level eviction requirements and applicable property preservation guidelines.
• Working knowledge of mortgage industry practices and/or a solid understanding of real estate closing and property sale processes.
• Strong analytical skills with the ability to review property information, vendor requests, and compliance requirements carefully.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal and external stakeholders.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Experience with LPS-MSP or another mortgage servicing platform is preferred but not required.
• Strong organization and time-management skills, with the ability to handle multiple cases and deadlines simultaneously.
• Comfortable working independently in a fast-paced environment and maintaining productivity while working remotely.
• Availability to work normal business hours, with occasional early, late, or weekend hours and overtime when business needs require it.
• Ability to work effectively with vendors, attorneys, clients, and cross-functional teams while maintaining a high level of professionalism.

Benefits

• Compensation range of $19.33-$28.89 per hour, depending on qualifications, skills, experience, and other relevant factors.
• Fully remote work arrangement.
• Company-provided equipment for remote work.
• Flexible work environment supported by virtual collaboration and engagement.
• Comprehensive optional medical, dental, vision, life, and disability insurance.
• Paid holidays, vacation, and sick leave.
• 401(k) matching and employee stock purchase plan.
• Mental health and wellness resources, including access to Calm memberships.
• Employee recognition programs celebrating achievements and milestones.
• Discounts on gym memberships, pet insurance, and employee purchasing programs.
• Tuition reimbursement to support continued education and professional development.
• Opportunities for career growth and learning within a large-scale mortgage servicing environment.
• Work that contributes to efficient property management and supports homeowners, lenders, investors, and other stakeholders.