Sales Development Representative (SaaS)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Development Representative (SaaS) based in India.

This role is focused on qualifying and converting inbound SaaS leads into high-quality sales opportunities.

You will be responsible for engaging prospects during their first interaction and understanding their intent, urgency, and fit.

The position combines high-volume calling with structured follow-ups across email and WhatsApp.

You will work closely with Account Executives to schedule qualified meetings and support a strong sales pipeline.

Success in the role requires disciplined CRM management, consistent activity, and close attention to conversion metrics.

This is a fully remote opportunity within India, working in a fast-paced SaaS environment with significant ownership of the inbound sales journey.

Accountabilities:

• Qualify inbound SaaS leads based on business fit, buying intent, urgency, and overall qualification criteria.
• Conduct timely first-touch conversations with inbound prospects to understand their needs and sales readiness.
• Make approximately 50-70 calls per day, including initial outreach and follow-up conversations.
• Manage prospect communication and follow-ups through email and WhatsApp.
• Identify high-intent and qualified prospects that are ready for a conversation with an Account Executive.
• Book qualified meetings for Account Executives based on established qualification criteria.
• Maintain consistent and timely follow-ups across active inbound leads.
• Re-engage prospects when additional touchpoints are required to progress an opportunity.
• Monitor lead responses and adapt follow-up activity based on prospect intent and urgency.
• Maintain accurate and up-to-date CRM records for all sales activities and prospect interactions.
• Record calls, follow-ups, qualification details, meeting outcomes, and other relevant sales information in the CRM.
• Track key SDR activity metrics, including call volume, follow-up activity, qualification, and meeting conversion.
• Contribute to a consistent and organized inbound lead management process.
• Ensure qualified opportunities are appropriately prepared and handed over to Account Executives.
• Maintain a high level of responsiveness and professionalism throughout prospect interactions.

Requirements:

• 2+ years of experience in a SaaS Sales Development Representative role is required.
• Proven experience qualifying inbound leads and conducting first-touch sales conversations.
• Strong understanding of lead intent, urgency, qualification, and sales readiness.
• Comfortable making 50-70 calls per day while maintaining quality conversations and consistent follow-ups.
• Experience managing prospect communication through both email and WhatsApp.
• Strong verbal communication skills with the ability to engage prospects clearly and confidently.
• Strong written communication skills for effective email and messaging follow-ups.
• Experience working with CRM systems and maintaining accurate sales activity records.
• Strong attention to detail and disciplined CRM hygiene.
• Ability to track, understand, and maintain key SDR activity and conversion metrics.
• Strong organization and time-management skills across a high volume of active leads.
• Comfortable working in a fast-paced SaaS sales environment.
• Self-motivated and capable of working effectively in a fully remote setup.
• Consistent, proactive approach to follow-ups and lead engagement.
• Ability to collaborate effectively with Account Executives and other members of the sales team.

Benefits:

• Remote position based in India, working in IST.
• Annual compensation of ₹10,00,000-₹15,00,000, including commissions.
• Opportunity to work in a fast-paced SaaS sales environment.
• Direct involvement in inbound lead qualification, conversion, and pipeline generation.
• Structured hiring process including an initial hiring manager call, assignment, assignment deep dive, final CEO call, and offer.