SAP MM-QM Consultant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SAP MM-QM Consultant based in India.

This is an opportunity for an experienced SAP functional professional to support critical procurement, inventory, and quality-management operations in a production environment. You will take ownership of high-priority P1/P2 incidents and drive timely resolution against defined SLAs and KPIs. The role combines hands-on expertise in SAP Materials Management and Quality Management with strong troubleshooting and root-cause analysis capabilities. You will collaborate closely with business users, ABAP, BASIS, integration, and cross-functional teams to keep essential processes running smoothly. The position offers exposure to SAP S/4HANA, Fiori, enterprise integrations, and structured ITIL-aligned support practices. It is well suited to a consultant who thrives in high-impact environments and enjoys solving complex business-critical issues.

Accountabilities

• Manage P1 and P2 production-support tickets across SAP MM and QM, ensuring incidents are assessed, prioritized, escalated, and resolved within agreed SLA and KPI targets.
• Perform detailed issue analysis and root-cause investigations for recurring production problems, recommending and implementing preventive actions.
• Provide functional support for procurement and inventory processes, including purchase requisitions, purchase orders, goods receipts/issues, invoice verification, vendor and material master data, stock transfers, subcontracting, and consignment.
• Support SAP QM processes covering inspection lots, results recording, usage decisions, and quality notifications.
• Troubleshoot issues involving pricing, account determination, release strategies, and other MM/QM functional configurations.
• Coordinate resolution activities with ABAP, BASIS, integration, FI, SD, PP, and business teams, ensuring effective cross-module collaboration.
• Support ticket triage, business impact assessment, escalation management, functional testing, and production validation.
• Maintain accurate incident documentation and contribute to change and release-management activities using tools such as ServiceNow, Jira, or Remedy.
• Support SAP environments involving interfaces, batch management, valuation processes, and, where applicable, S/4HANA and Fiori applications.

Requirements

• 6-8 years of professional experience in SAP MM and QM functional consulting or production support.
• Strong hands-on experience managing P1/P2 incidents and resolving high-priority production issues within SLA-driven environments.
• Solid knowledge of SAP MM, including procurement, inventory management, invoice verification, material master, and vendor master processes.
• Strong functional knowledge of SAP QM, particularly inspection lots, results recording, usage decisions, and quality notifications.
• Good understanding of integration between MM, QM, FI, SD, and PP modules.
• Proven ability to perform troubleshooting, functional analysis, root-cause analysis, and functional testing.
• Experience working with enterprise ticketing and incident-management platforms such as ServiceNow, Jira, or Remedy.
• Experience with SAP S/4HANA and exposure to Fiori applications related to MM/QM are preferred.
• Knowledge of interfaces, batch management, valuation processes, change management, and release processes is an advantage.
• Familiarity with ITIL-based support frameworks and structured production-support practices is desirable.
• Bachelor’s degree in Engineering, Supply Chain, Information Technology, Business, or a related discipline.
• Strong communication, stakeholder-management, prioritization, and problem-solving skills, with the ability to remain effective during high-severity incidents.

Benefits

• Competitive, above-average compensation.
• Remote and home-office flexibility.
• Flexible working-time models.
• Opportunity to work internationally from abroad periodically, subject to applicable arrangements.
• Attractive benefits, including health-related offerings and retirement/pension benefits.
• Modern, collaborative work environment with flat organizational structures.
• Open feedback culture and supportive, motivated teams.
• Individual career-development planning.
• Continuous training, coaching, and opportunities to expand SAP expertise.
• Exposure to innovative SAP S/4HANA Cloud and enterprise technology projects.