Strategic Business Performance, Central Strategy & Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Business Performance, Central Strategy & Operations based in the United States.

This is a senior, high-impact strategy and operations role at the intersection of data, product, finance, and business performance.

You’ll help create strategic clarity around the organization’s most important in-year goals and performance signals.

The role combines analytical depth with hands-on execution, requiring you to identify critical issues and help drive measurable improvements.

You’ll work across technical and customer-facing teams to turn ambiguous, high-stakes problems into structured initiatives and actionable decisions.

Your work will directly influence product strategy, operational priorities, executive decision-making, and business growth.

You’ll partner closely with senior leaders while maintaining a strong connection to data, customer behavior, and product mechanics.

This is an environment for a technically minded strategist-operator who thrives on speed, ambiguity, rigor, and meaningful business impact.

Accountabilities

• Define and maintain the key metrics that provide a high-signal view of in-year business performance, developing reporting disciplines that encourage rapid action rather than relying solely on traditional dashboards.
• Lead high-priority deep dives and intervention projects to diagnose risks, identify root causes, unblock critical goals, and remain engaged through execution until performance measurably improves.
• Translate long-term strategic priorities into actionable operational plans, breaking ambiguous opportunities across product, risk, marketing, and other functions into structured workstreams.
• Prepare clear, decision-oriented materials for senior executives, synthesizing complex data and unstructured signals into concise diagnoses, recommendations, and business implications.
• Partner with Product, Corporate Strategy, and other cross-functional teams to challenge assumptions, identify execution gaps, and connect external market dynamics with internal performance.
• Analyze customer usage patterns, business trends, financial data, and product signals to uncover opportunities and risks that may not be immediately visible.
• Facilitate senior stakeholder discussions and working sessions that create alignment, accelerate decisions, and drive meaningful action around business performance.
• Develop creative solutions to complex business problems and influence the roadmaps and priorities of cross-functional teams.
• Apply AI tools thoughtfully to improve analysis, decision-making, workflows, and operational efficiency while maintaining high standards of rigor and quality.
• Build strong relationships with senior leaders and stakeholders, acting as a trusted strategic partner on complex and high-visibility business challenges.

Requirements

• 12+ years of experience in product analytics, product strategy, strategic business performance, or similar roles within high-growth technology organizations.
• Significant experience in Product Strategy, Product Management, GM-style, or business leadership roles where you owned a P&L, key business metric, or defined business outcome.
• Demonstrated ability to use analytical insights to directly influence business growth, operational performance, or strategic outcomes.
• Strong understanding of business models, customer behavior, product usage, and data-driven decision-making, with the curiosity to investigate signals and uncover non-obvious insights.
• Strong product sense and sufficient technical understanding to grasp how software products are built, operated, and scaled.
• Advanced analytical capabilities, including the ability to independently work with complex datasets using SQL, Python, R, or comparable tools.
• Experience navigating ambiguous, cross-functional challenges and leading high-stakes initiatives involving senior stakeholders.
• Ability to communicate complex analytical findings clearly and translate them into practical recommendations for executive and cross-functional audiences.
• Proven ability to build trust with senior leaders and facilitate productive conversations that lead to decisions and measurable outcomes.
• Experience using AI tools to accelerate analysis, improve operational efficiency, and strengthen decision-making without compromising quality.
• Experience influencing cross-functional roadmaps and developing creative solutions to complex organizational or product challenges.
• Familiarity with fintech, payments, financial products, or complex financial systems is advantageous but not required.
• Strong understanding of how product releases, policy changes, and marketing initiatives can affect user experience and downstream operational or support outcomes.
• Intellectual curiosity, strategic judgment, resilience, and comfort operating in fast-paced environments where problems are complex and priorities evolve.

Benefits

• Annual U.S. base salary range of $212,300-$318,500, with the final range determined based on experience, qualifications, location, and career level.
• Potential equity compensation and company bonus opportunities.
• 401(k) retirement plan.
• Medical, dental, and vision benefits.
• Wellness stipends and additional programs supporting employee well-being.
• Flexible working arrangements, with office-assigned employees generally expected to spend at least 50% of their time each month in their local office or with users, depending on team and location.
• Opportunities to work alongside experienced leaders and highly cross-functional teams on complex, high-impact business challenges.
• An environment that values diverse perspectives, intellectual rigor, curiosity, integrity, and the willingness to challenge assumptions.
• Encouragement to apply even when your career path does not perfectly match every listed qualification.