Tech Lead Manager, Site Reliability

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Tech Lead Manager, Site Reliability based in the United States.

This role combines hands-on software engineering, Site Reliability Engineering, and people leadership within a high-ownership technical team. You will lead a small team of 3-4 Site Reliability Engineers while remaining deeply involved in coding, architecture, infrastructure, and incident response. The position is designed for a technical leader who can own both engineering direction and team development without relying on a separate Tech Lead. You will drive reliability, platform adoption, infrastructure modernization, and improvements to developer self-service and delivery speed. Success will be measured through stronger system performance, faster incident detection and recovery, reduced operational toil, and higher-quality engineering practices. This is an opportunity to shape both the technology and the way a growing engineering team operates.

Accountabilities:

• Serve as a hands-on contributor to Site Reliability and platform engineering work, including incident response, infrastructure automation, tooling, and technical improvements.
• Own technical debt and infrastructure modernization across the team's scope, prioritizing and resolving issues directly while balancing reliability with delivery needs.
• Maintain a deep technical understanding of the team's projects, including observability, disaster recovery, infrastructure, and platform initiatives, and actively challenge and improve technical approaches.
• Own team delivery outcomes and engineering quality, with accountability for reliability and performance metrics, incident response effectiveness, and adoption of platform tools.
• Guide technical direction through system design, architectural consultation, technical decision-making, and hands-on code reviews.
• Lead and develop a team of 3-4 Site Reliability Engineers, including career development, performance management, hiring, coaching, and overall team health.
• Partner with engineering leadership to evolve Agile, Scrum, or Kanban processes based on what works effectively for the team.
• Balance delivery urgency with appropriate engineering quality, reliability, and long-term maintainability.
• Model effective AI-assisted software development through hands-on use of AI tools and establish strong practices for the wider team.
• Participate in onboarding, codebase exploration, infrastructure work, planning, reviews, on-call activities, and incident response.
• Contribute directly to technical work within the first months while developing strong relationships with direct reports and gaining a detailed understanding of the team's systems and workflows.
• Join the on-call rotation and identify opportunities to improve response times, reduce repeated alerts, and strengthen incident management.
• Lead significant technical or architectural decisions, including improvements to observability, disaster recovery, and infrastructure.
• Identify and resolve technical or platform risks before they become delivery problems, including through disaster recovery and incident response exercises.
• Establish a sustainable balance between hands-on technical contribution and people leadership while becoming a trusted technical authority for Site Reliability.

Requirements:

• 4+ years of professional software engineering experience with strong, current hands-on coding experience.
• 3+ years of professional platform engineering experience incorporating DevOps and Site Reliability Engineering principles.
• Previous experience owning technical direction, people management, or both, with clear readiness to combine technical leadership and people leadership responsibilities.
• Ability to serve as the final technical decision-maker for a team without relying on a separate Tech Lead.
• Experience with distributed systems and modern infrastructure technologies such as AWS, Kubernetes/EKS, kops, HashiCorp Vault, Grafana, GitHub Actions, PostgreSQL, Kafka/MSK, Redis/Valkey, or comparable platforms.
• Experience with Azure or GCP environments is also welcome.
• Strong understanding of modern microservice architectures and engineering methodologies.
• Experience with Golang, TypeScript, and React is a plus.
• Experience with AI-assisted development tools and workflows, or a strong willingness and aptitude to adopt them.
• Demonstrated ability to make pragmatic technical trade-offs while working under real delivery and operational pressure.
• Experience with Agile or Scrum-based development processes, or willingness to help evolve team processes based on practical experience.
• Strong written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders.
• Strong coaching, mentoring, and people leadership capabilities.
• Ability to balance strategic technical thinking with direct execution and hands-on engineering contribution.

Benefits:

• National target base salary of $146,000-$183,000, depending on experience and skills.
• Participation in an annual bonus and stock option program.
• Fully flexible work model, with the option to work remotely, from the Pittsburgh office, or through a combination that suits your needs.
• 100% employer-paid employee health plan, including vision, dental, and supplemental coverage.
• Flexible Paid Time Off policy.
• Work-from-home stipend to help create a personalized and effective home office.
• 12 weeks of fully paid parental leave for all employees, plus short-term disability for birthing parents.
• 401(k) plan with employer matching.
• Opportunity to make an immediate impact on products used by millions of people.
• High-ownership environment where technical ideas and contributions can directly influence engineering practices and company outcomes.
• Remote interview process designed to provide a flexible and comfortable candidate experience.
• Employment is available to candidates legally authorized to work in the United States without current or future sponsorship.
• Hiring is currently limited to states where the organization already has employees; relocation assistance is not provided.