Office Assistant
To assist any staff as required and save their time by carrying out menial jobs.
Main Functions and Responsibilities
1. Furnishes workers with clerical supplies.
2. Opens, sorts, and distributes incoming mail, and collects, seals, and stamps outgoing mail.
3. Delivers oral or written messages.
4. Collects and distributes paperwork, from one department to another.
5. Marks, tabulates, and files articles and records.
6. Deliver mail, messages, documents, and packages between departments of establishment
or to other business establishments.
7. Providing staff and guests with refreshments as requested.
8. Adheres to the contents of the Company’s overall internal procedures and policies.
9. Miscellaneous tasks within the scope of work, as assigned by the direct manager.
10. Operates switchboard equipment in order to answer incoming calls.
11. Determines intent of caller and makes appropriate connection.
12. Receives and routes a variety of calls for general business information including customer
inquiries and complaints, emergencies etc.
13. Assists in maintaining and updating telephone directories and via computerized data base
when notified of changes in order to access correct information. 14.Maintains a log of all calls placed on a daily basis, whether business or personal for billing
purposes.
15. Assists in reporting telephone equipment or service complaints and problems.
- Communication skills
- Attention to details
- Time management
- Prioritizing workloads
- MS Office; Computer Literate.