Sales Coordinator

Jobs for Humanity is a nonprofit employment platform for job seekers from under-represented communities: refugees, single moms, justice impacted, LGBTQIA+, neurodivergent, blind/low vision, deaf/hard of hearing, and baby boomers.

We are led by a team of volunteers in Australia who are helping more than 6000 registered job seekers land employment. We offer companies diversity training and mentorship opportunities in order to remove barriers to employment.

We are seeking an energetic and results-driven Sales Coordinator to join our sales team. The ideal candidate will play a key role in managing the sales cycle, building client relationships, and providing exceptional after-sales support. If you have a passion for sales and a commitment to achieving targets, we want to hear from you!

Key Responsibilities

1. Business Planning and Goal Setting

• Business Plans: Create detailed business plans designed to achieve predetermined goals and quotas, outlining strategies and actions to drive sales success.

2. Sales Cycle Management

• End-to-End Sales: Manage the entire sales cycle from identifying potential clients to securing deals, including lead generation, qualification, and closing.

3. Opportunity Identification and Networking

• Sales Opportunities: Unearth new sales opportunities through networking, referrals, and market research. Build and maintain long-term partnerships with clients.

4. Product Presentation

• Client Presentations: Present products and services to prospective clients, demonstrating their value and benefits to address specific needs.

5. After-Sales Support

• Customer Loyalty: Provide professional after-sales support to ensure customer satisfaction, address any concerns, and maximize customer loyalty.

6. Client Relationship Management

• Ongoing Contact: Maintain regular contact with clients to understand and meet their evolving needs, ensuring ongoing engagement and satisfaction.

7. Issue Resolution

• Complaint Management: Respond to complaints and resolve issues promptly to maintain client satisfaction and uphold the company's reputation.

8. Negotiation and Record Keeping

• Agreements and Records: Negotiate agreements with clients, manage sales documentation, and keep accurate records of sales activities and data.

Requirements and Skills

Experience

• Proven Experience: Demonstrated experience as an Account Executive or in a similar sales or customer service role, with a track record of meeting or exceeding sales targets.

Knowledge

• Sales Principles: Strong knowledge of market research, sales strategies, and negotiating principles to effectively manage and close sales opportunities.

Technical Skills

• MS Office: Proficient in MS Office applications for reporting and data analysis.

Communication and Presentation Skills

• Effective Communication: Excellent communication and presentation skills to convey product value and build relationships with clients.

Organizational Skills

• Time Management: Strong organizational and time-management skills to handle multiple tasks efficiently and meet deadlines.

Business Acumen

• Understanding of Operations: Solid understanding of business operations with the ability to align sales strategies with overall business goals.

Personal Traits

• Enthusiasm: Enthusiastic and passionate about sales, with a proactive approach to finding and securing new business.

Education

• Degree: A Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and development.
• A dynamic work environment that values teamwork and innovation.

If you are ready to contribute to our sales success and build lasting client relationships, please submit your application today!