{"id":3621748,"url":"https://alion.io/job/jobskey-consultancy-customer-service-associate","title":"Customer Service Associate","company":{"id":4455938,"name":"Jobskey Consultancy","domain":"jobskey.com","url":"https://alion.io/company/jobskey-consultancy-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T18:46:22Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T15:36:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description:\nWe are currently seeking talented individuals to join our team as BPO Customer Care Executives. In this role, you will be responsible for handling inbound international voice calls related to customer care billing. We are looking for candidates with excellent communication skills in English, who have at least 1 year of experience in a similar position.\nResponsibilities:\nReceive and handle inbound voice calls from international customers.\nProvide excellent customer service and resolve billing-related queries.\nEnsure accurate and timely resolution of customer issues.\nMaintain customer records and update information in the company's database.\nFollow company policies and procedures while interacting with customers.\nCollaborate with team members to ensure high-quality service delivery.\nMeet targets and achieve performance metrics as determined by the company.\nRequirements:\nFluent in English with excellent oral and written communication skills.\nMinimum 1 year of experience in an international voice process, specifically in inbound customer care billing.\nComfortable working in night shifts as per company requirements.\nAbility to work from the office and provide in-person support to customers.\nDetail-oriented and capable of multitasking in a fast-paced environment.\nStrong problem-solving skills and ability to handle challenging customer situations.\nProficient in using computer systems and software applications.\nMust be able to join immediately or within a short notice period.\nBenefits:\nCompetitive salary package\nPerformance-based incentives and bonuses\nTraining and skill development programs\nMedical and health insurance coverage\nFriendly and supportive work environment\nOpportunities for career growth and advancement\nIf you meet the above requirements and are ready to take on the challenges of a dynamic BPO environment, we would love to hear from you. Apply now and become a part of our dedicated team.\n#BPOjobs #CustomerCareExecutive #BPOCareers #CustomerServiceJobs #JobOpening #HiringNow #InboundCalling #CustomerSupport #CallCenterJobs #CommunicationSkills\n#NightShiftJobs #WorkFromOffice #ImmediateJoining #CareerOpportunity #TeamPlayer #ProblemSolver\n#CustomerSatisfaction #OpportunityKnocks #JobSearch #NowHiring #JoinOurTeam #CSA #BPOJobs #CustomerCareExecutive\n#BPOHiring #CustomerService #CallCenter #InboundCalling\n#CommunicationSkills #CustomerSupport #JobOpportunity #NightShifts\n#WorkFromOffice #CareerGrowth #TeamPlayer #ProblemSolving\n#Multitasking #InternationalVoiceProcess #ImmediateJoining #JobSearch #WorkLifeBalance #SkillsDevelopment","description_format":"text","description_chars":2596,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance","Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T18:46:22Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:1","agency","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/jobskey-consultancy-customer-service-associate","json_url":"https://alion.io/job/jobskey-consultancy-customer-service-associate.json","meta":{"generated_at":"2026-11-05T17:22:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22675,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4455938},"rest":"https://alion.io/mcp/rest/get_company?id=4455938"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjobskey-consultancy-customer-service-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjobskey-consultancy-customer-service-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjobskey-consultancy-customer-service-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jobskey-consultancy-customer-service-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjobskey-consultancy-customer-service-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3621748}},{"tool":"search_jobs","arguments":{"company":"jobskey.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3621748},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}