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Do you enjoy working in a fast-paced environment where every day brings new opportunities to help users?\nJoin a global organization and become a key part of an elite Technical Support team delivering exceptional IT services to internal stakeholders.\nKey Responsibilities\nDeliver world-class customer support through Walk-up Desk, Phone & Email\nTroubleshoot hardware, software, Windows, Mac & Microsoft Office issues\nInstall, configure and deploy laptops & desktops with standard images\nManage IT assets, software installations and hardware lifecycle activities\nSupport Mobile Devices, Active Directory and password management\nConfigure and troubleshoot Audio/Video conferencing systems\nAssist with LAN, WAN, Telephony and local infrastructure support\nDocument incidents, resolutions and maintain knowledge base articles\nEnsure SLA compliance and follow IT service management processes\nCollaborate with vendors, infrastructure teams and business users\nRequired Skills\nB.Tech / BE / 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