{"id":2865970,"url":"https://alion.io/job/jobtalent-hq-principal-it-engineer","title":"HQ - Principal IT Engineer","company":{"id":1695,"name":"Job&Talent","domain":"jobandtalent.com","url":"https://alion.io/company/jobandtalent","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Support","role_family":"Support","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Google Workspace","optional":false},{"name":"ISO 27001","optional":false},{"name":"Okta","optional":false},{"name":"Slack","optional":false},{"name":"SOC 2","optional":false},{"name":"Windows","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-10-19T14:43:25Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-02T08:28:43Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"We’re looking for a Principal IT Engineer to own and evolve the technology experience of our global workforce.\nThis is a senior individual-contributor role with broad ownership across identity, endpoint management, workplace applications, IT automation, security controls, and service operations.\nYou will work in a global, product-led, high-paced technology company, partnering closely with Security, Engineering, People, Finance, Legal, and business teams to ensure employees can work securely, efficiently, and with minimal friction across multiple countries and time zones.\nResponsibilities\nCorporate IT & Workplace Technology\nOwn the architecture and continuous improvement of our corporate IT environment.\n\nManage and optimize identity, SSO, authentication, device management, and access controls.\n\nOwn technologies including Google Workspace, Okta, Workspace ONE, Slack, and other critical workplace SaaS platforms.\n\nDefine endpoint standards across Windows, macOS, and mobile devices.\n\nDrive device trust, conditional access, compliance, and secure access to corporate applications.\n\nEvaluate and implement new workplace technologies and SaaS solutions.\n\nIT Operations & Global Helpdesk\nDrive the technical excellence and continuous improvement of global IT service delivery and helpdesk operations, partnering with IT management to improve scalability, reliability, and operational efficiency.\n\nEnsure business continuity and support coverage for critical IT services and incidents.\n\nDefine service standards, SLAs, escalation processes, monitoring, and operational metrics.\n\nAct as the senior technical escalation point for complex identity, endpoint, networking, SaaS, and workplace technology issues.\n\nCreate technical standards, guidelines, documentation, and operating procedures for more junior IT team members.\n\nMentor and provide technical direction to IT engineers and support teams, raising the overall technical quality of the function.\n\nAutomation & Integrations\nAutomate onboarding, offboarding, role changes, provisioning, and access-management workflows.\n\nBuild integrations between HR, identity, device-management, SaaS, and internal systems.\n\nEliminate repetitive processes through scripting, APIs, workflow automation, and AI\n\nImprove employee self-service and reduce dependency on manual IT operations.\n\nSecurity, Compliance & Governance\nPartner with Security to implement identity, endpoint, access-control, and device-security policies.\n\nSupport compliance requirements including ISO 27001, SOC 2 and GDPR.\n\nImprove SaaS governance, licence management, application discovery, and access reviews.\n\nEnsure IT architecture follows appropriate security, privacy, reliability, and audit standards.\n\nYou have\n8-10+ years of experience in corporate IT, workplace technology, identity, endpoint management, or related roles within global technology companies.\nExperience working in a global, product-led, fast-growing and fast-paced technology environment. Deep experience with Google Workspace and Workspace ONE, or comparable enterprise platforms.\n\nStrong knowledge of SSO, SAML, OIDC, SCIM, MFA, identity lifecycle management, and device trust.\n\nStrong Windows and macOS endpoint-management experience.\n\nExperience supporting global organisations and IT operations across multiple countries and time zones.\n\nExperience automating workflows using APIs, scripting, and integration platforms.\n\nStrong understanding of SaaS administration, networking, security, and modern Zero Trust principles.\n\nAbility to independently design solutions and lead technically complex initiatives from architecture through production.\n\nAbility to define technical standards and provide technical guidance and mentorship to junior and mid-level IT professionals.\n\nExcellent English communication skills, both written and verbal, with the ability to communicate clearly with employees, technical teams, vendors, and senior stakeholders.\n\nStrong analytical and troubleshooting skills with a bias toward automation and scalable solutions.","description_format":"text","description_chars":4038,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-19T17:40:28Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.562,"p_room":0.9,"age_days":13,"expected_fill_days":29,"reasons":["conf:1","agency","urgency","velocity","win:mid"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/jobtalent-hq-principal-it-engineer","json_url":"https://alion.io/job/jobtalent-hq-principal-it-engineer.json","meta":{"generated_at":"2026-11-02T11:52:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16309,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1695},"rest":"https://alion.io/mcp/rest/get_company?id=1695"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjobtalent-hq-principal-it-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjobtalent-hq-principal-it-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjobtalent-hq-principal-it-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jobtalent-hq-principal-it-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjobtalent-hq-principal-it-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2865970}},{"tool":"search_jobs","arguments":{"company":"jobandtalent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2865970},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}