{"id":974106,"url":"https://alion.io/job/jobweb-kenya-technical-program-manager-at-technobrain","title":"Technical Program Manager at Technobrain","company":{"id":701551,"name":"Jobweb Kenya","domain":"jobwebkenya.com","url":"https://alion.io/company/jobweb-kenya","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"D","score":40,"open_postings":94,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":129000,"max_usd":267000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":748},"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"SOPS","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2024-03-05T08:53:02Z","employer_posted_date":"2024-03-05","last_verified_at":"2026-09-26T02:33:07Z","board_verified":true,"closed_at":null,"days_open":934,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":933},"description":"With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software developmentPOSITION OVERVIEW\nThe position is responsible for providing leadership oversight to a combination of two or more projects of the same nature/technologies in a team of project managers geared towards achieving operational parameters and customer needs in the various sets of multiple client’s projects.\nThe role holder plays a crucial role in ensuring the engagement and productivity of employees, meeting project deliverables and Key Performance Indicators (KPIs), managing client relationships, developing, and coaching technical best practices, promoting continuous improvement, and participating in business development activities. As a team leader, the role holder must have excellent technical skill and subject matter expertise to serve as a coach. He/she needs to have a passion for developing people, have a strong work ethic, and are able to manage multiple workflows and projects simultaneously. He/she should also be willing to take up other management responsibilities as required to provide cover or support within the business\nROLE AND RESPONSIBILITIES\nManagers will directly manage, support their team(s) to develop, implement and deliver on complex pieces of work within their remit. Work requirements and tasks will be guided by the department’s Standard Operating Procedures (SOP) Manual which is reviewed periodically but will fall broadly in the following Key Responsibility Areas (KRAs):\nTechnical KRAs\nProject Delivery Excellence:\nDevelop and coach team leads in endtoend delivery of projects.\nDefine and enhance SOPs, work assignments, planning and tools to ensure efficiency in delivery.\nDefine and measure project KPIs in line with customer contracts and expectations.\nStakeholder Management:\nBuild and maintain strong relationships with stakeholders.\nUnderstand client objectives, anticipate future requirements, and identify value add opportunities.\nCreate visibility of value delivered to clients.\nGrowth & Innovation\nBuild a culture of growth and innovation.\nStay updated on industry trends, emerging technologies, and engineering best practices.\nImplement continuous process improvements adopting best practices and innovative solutions.\nLeadership KRAs\nPerformance Management:\nManage employee performance e.g., Weekly/monthly continuous performance discussions and provision of feedback.\nTranslate strategy into executable plans while motivating your team with clear direction by setting clear goals and KPIs each quarter.\nSuccession Planning: Develop the next leadership bench in your team through identifying and working with HR in developing your team’s talent potential e.g., coach, mentor and facilitate development of direct reports.\nBehavioral Role Model: Emulate Techno Brain corporate values through your behavior through rewarding and voicing support for good behaviors as much as you reward technical competence.\nTeam Engagement: Engage employees and manage diversity within the workplace by encouraging and personally participating in employee engagement activities.\nKEY PERFORMANCE INDICATORS\nTechnical\n100% Successful completion of projects within the set schedule & budget\n100% Achievement of project SLA’s/KPIs as per project definition\n100% Adherence to the set policies and procedures\nCustomer Satisfaction minimum 4 out of 5\n100% Teamwork and cohesion within the project team\n100% tracking and closure of issues\n100% creation and Maintenance of Quality records\n100% compliance on reports (weekly/monthly customer reporting and monthly customer review; internal monthly/quarterly MIS reports to management)\n100% testimonial received from all closed projects\nAt least 90% score on process audits (PCR)\nLeadership\nPerformance Management: Evidence of no. of performance conversations per week/month with individuals in team\nSuccession Planning: % of high potential individuals identified for succession planning in team.\nBehavioral Role Model: % of cases, warnings or issues arising from the team members.\nEngagement: % of teambuilding activities and positive feedback received during HR Connect\nPERSON SPECIFICATIONS\nAcademic Qualifications\nMaster’s degree in related field from a recognised university is desirable.\nBachelor’s degree in business or a related field\nProfessional Qualifications\nRelevant professional qualification.\nMember of a relevant professional body\nExperience\nA minimum of five years of software development program management experience.\nStrong technical background with proficiency in technologies the software development and/or cloud.\nPrior experience in project management or the related area for either a large account or multiple accounts across various geographies. Offshore experience (should have managed a large enterprise accounts or multiple small and medium sized accounts) and\nGraduate / Post Graduate degree with Computer science or related specialization.\nPMP Certification or Program management certification is a plus.\nExperience at customer site as onsite manager or any leadership initiatives assumed corporate level or at any Strategic Business Unit/vertical/functional level, with a proven success.\nFixed Price project management, with SLA based delivery.\nMultivendor / SI Program management experience.\nWellversed with quality management processes.\nPersonal Attributes\nDemonstrate high levels of integrity.\nDecision making.\nAbility to interpret long term plans, programs and budgets developed senior management level.\nInterpersonal and leadership skills.\nBusiness/Financial Acumen, Business Savvy, Innovative.\nProject management skills.\nAbility to develop plans, programs, SOPS, and coordination of workflows.\nStrategic management skills.\nCommercial awareness and excellent networking across the industry\nFlexibility and adaptability to change and ambiguity.\nTeam working skills & diplomacy.\nExcellent Management and leadership skills\nProven willingness to develop others potential within their teams.\nStrong written and verbal communication skills (technical and non technical).\nHigh Emotional Intelligence and enthusiasm needed to motivate a team to performance.\nAgile and resilient and shows interest in continuous personal development.\nPOSSIBLE CAREER PROGRESSION\nCan take horizontal steps into the following roles Product Manager, Finance Manager, IT Manager if the following skills and experience are demonstrated in current role:\nAbility to deliver projects required scope in time, with the schedule.\nExceptional Client and team management\nDemonstrated stretch culture orientationcan handle several assignments\nDemonstrate a commitment to continuous learning and multidimensional Training/ certification\nCan take promotional steps into the following roles General Manager, Deputy Director if the following skills and experience are demonstrated in current role:\n9-10 years’ experience in project management or the related area for either a large account or multiple accounts across various geographies. Offshore experience (should have handled a large enterprise accounts or multiple small and medium sized accounts)\nOutstanding ability to deliver projects required scope in time, with the schedule\nExceptional Client and team management\nDemonstrated stretch culture orientationcan handle several assignments\nDemonstrate a commitment to continuous learning and multidimensional Training","description_format":"text","description_chars":7480,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-16T19:32:46Z"}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.143,"p_room":0.28,"age_days":933,"expected_fill_days":53,"reasons":["conf:2","agency","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/jobweb-kenya-technical-program-manager-at-technobrain","json_url":"https://alion.io/job/jobweb-kenya-technical-program-manager-at-technobrain.json","meta":{"generated_at":"2026-09-26T03:11:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3382,"day_limit":5000,"remaining_today":1618,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}