{"id":4196660,"url":"https://alion.io/job/john-lewis-partnership-insight-manager-analytics-customer","title":"Insight Manager - Analytics - Customer","company":{"id":1824773,"name":"John Lewis Partnership","domain":"jlpjobs.com","url":"https://alion.io/company/jlpjobs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0.1,"time_to_fill_p50_days":8,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62000,"max":115000,"currency":"GBP","period":"year","gross":null,"usd_annual":152136},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Pimlico","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-12T20:46:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T02:00:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"ABOUT THE ROLE\nWe are looking for an Insight Manager to join the Customer Analytics Team. We are looking for someone who can lead on complex analytical projects and deliver valuable and compelling insights for the business.The successful candidate will work on projects end to end, from shaping briefs to analysing deliverables and embedding recommendations. This key role will support the discovery, interpretation, and communication of meaningful patterns in data and the application of those patterns for effective decision-making.\nWe are looking for someone who will provide data-derived recommendations back to the business for key decisions both proactively and reactively, developing strong relationships with senior stakeholders. You will leverage complex and analytical techniques to automate and optimise processes where appropriate. You will also manage a small team of analysts and guide them in their project work.\n\nSalary Band is £62,000 to £115,000\nExpected salary up to - We are looking for candidates up to £82K, depending on the experience you would bring to the role\nContract type - This position is a permanent contract\nWorking pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home-based. Our team currently works from the office once a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs.\nLocation- This role is based at our London Head Office campus in Pimlico. \nKey responsibilities\nThe Analytics Team is spread right across the Partnership, using advanced analytics to help stakeholders solve problems and make better decisions.\nAs an Insight Manager, Analytics, you will be allocated to a part of the business and be responsible for maximising value from your projects in that area (including those of your direct reports where applicable). You will achieve that through the application of your technical expertise, appropriate analytical techniques, effective stakeholder management, clear storytelling, recommendations and timely delivery. This is an expert, hands-on role and you will be expected to lead several significant analytical projects in your business area.\nWe are looking for Partners who are passionate about solving business problems, with curious and pragmatic mindsets. In addition, we are looking for analysts who not only have strong technical knowledge, but who also have the ability to apply those skills in a practical and time-sensitive way with great communication.\nEssential skills/experience you’ll need\nRelevant qualification in a numerate discipline e.g. maths/stats/data science/science or similar \nProven experience in an analytics team, including using SQL and R/Python (or equivalent) to manipulate large datasets, apply advanced analytical techniques, coach others and QA code\nStrong visualisation skills with experience using these to present data both directly to stakeholders and enabling self-serve analytics \nProven experience of driving business value from analytics\nHighly adept at building strong relationships with senior stakeholders \nProven experience of influencing decision makers with strong written and verbal communication skills\nExperience of working alongside other cross-functional teams to deliver key business objectives\nDesirable skills/experience you may have\nExperience of managing analysts and building their capability \nExperience of Digital Marketing Analytics\nExperience of CRM Analytics\nFor internal use only:\n\nClosing Date:\nNovember 22, 2026Pay:\n£62,000.00 - £115,000.00 AnnualContract Type:\nPermanentHours of Work:\n35Job Level:\nPartnership Level 6Where You'll Be Working:\nLondon Central Office, 1 Drummond Gate, London, , SW1V 2QQABOUT THE PARTNERSHIP\nWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.\nWe’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.\nAs Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.\nWe all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.\nAs Partners, we make all the difference. And, we all own it.\nImportant points to note:\nIt’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.\nWe also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.\nWe want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.","description_format":"text","description_chars":5742,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Groceries","Home Decor"],"lifecycle":[{"event":"open","at":"2026-11-12T20:46:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.897,"p_room":1,"age_days":1,"expected_fill_days":8,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":152136,"is_top_pay":true},"html_url":"https://alion.io/job/john-lewis-partnership-insight-manager-analytics-customer","json_url":"https://alion.io/job/john-lewis-partnership-insight-manager-analytics-customer.json","meta":{"generated_at":"2026-11-15T05:23:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":641,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1824773},"rest":"https://alion.io/mcp/rest/get_company?id=1824773"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohn-lewis-partnership-insight-manager-analytics-customer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohn-lewis-partnership-insight-manager-analytics-customer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohn-lewis-partnership-insight-manager-analytics-customer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/john-lewis-partnership-insight-manager-analytics-customer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohn-lewis-partnership-insight-manager-analytics-customer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4196660}},{"tool":"search_jobs","arguments":{"company":"jlpjobs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4196660},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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