{"id":3484530,"url":"https://alion.io/job/john-lewis-partnership-team-leader-dishpatch","title":"Team Leader, Dishpatch","company":{"id":1824773,"name":"John Lewis Partnership","domain":"jlpjobs.com","url":"https://alion.io/company/jlpjobs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greenwich, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T21:21:17Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T13:10:25Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"ABOUT THE ROLE\nWe are looking for a proactive and organised Team Leader to join our Dishpatch team under the Waitrose line of business.In this role, you will support the Senior Fulfilment Associate to deliver operational excellence, by engaging, motivating and leading the Fulfilment team to deliver daily operational requirements.\nSo, what is Dishpatch? Dishpatch, the meal-kit delivery service that provides restaurant-quality home dining made by some of the UK’s leading chefs.\nDishpatch replicates a restaurant experience without leaving the house with chef-prepared dishes. Customers can choose from over 30 Dishpatch menus delivered to their doorstep nationally on Fridays - perfect timing for an indulgent weekend meal! Unlike other meal kit companies, Dishpatch’s dishes come pre-prepared with only a few simple steps to finish and serve, truly taking the hassle out of high-end home dining for our customers.\n\nIn addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.\n\nSalary - £16.28 per hour\nContract type - This position is a Permanent contract.\nWorking pattern/flexible working - 37.5 hours per week Monday to Saturday. Occasional weekend and Bank Holiday work may be required during busy periods.\nLocation - Dishpatch, North Greenwich\nKey responsibilities\nYou will support the daily operations of the fulfilment and production kitchen, ensuring that all fulfilment and production processes run smoothly, efficiently, and accurately.\nYou will support the quality of production and fulfilment, ensuring all food is accurately portioned as per spec\nYou will be responsible for compliance with internal fulfilment processes, ensuring company Food Safety policies are respected.\nYou will also act as a point of escalation for the Fulfilment team, and communicate with the production and ops team on a daily basis.\nEssential skills/experience you’ll need\nMinimum of two years leading teams within food logistics or comparable sectors.\nExcellent interpersonal and communication capabilities, demonstrating the ability to inspire and guide a workforce.\nDemonstrates resilience and agility in high-pressure settings, managing diverse responsibilities and competing demands with ease.\nKnowledge of inventory management systems and experience with warehouse management software.\nStrong proficiency in text comprehension and numerical logic\nDesirable skills/experience you may have\nCertified in Food Safety Level 2\nCertified in allergen awareness\nSupervisory management qualification\n\nClosing Date:\nNovember 15, 2026Pay:\n£16.28 HourlyContract Type:\nPermanentHours of Work:\nVaried hours of full time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 08:00 - 22:00.Job Level:\nPartnership Level 10Where You'll Be Working:\nGreenwich (Dishpatch), Unit 1 & 2 City Cross Business Park, North Greenwich, , SE10 0ATABOUT THE PARTNERSHIP\nWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.\nWe’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.\nAs Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.\nWe all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.\nAs Partners, we make all the difference. And, we all own it.\nImportant points to note:\nIt’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.\nWe also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.\nWe want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.","description_format":"text","description_chars":4990,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Groceries","Home Decor"],"lifecycle":[{"event":"open","at":"2026-10-29T21:21:17Z"},{"event":"close","at":"2026-11-01T15:49:35Z"},{"event":"reopen","at":"2026-11-02T12:49:19Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.842,"p_room":0.55,"age_days":10,"expected_fill_days":10,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/john-lewis-partnership-team-leader-dishpatch","json_url":"https://alion.io/job/john-lewis-partnership-team-leader-dishpatch.json","meta":{"generated_at":"2026-11-09T13:13:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17169,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1824773},"rest":"https://alion.io/mcp/rest/get_company?id=1824773"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohn-lewis-partnership-team-leader-dishpatch"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohn-lewis-partnership-team-leader-dishpatch"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohn-lewis-partnership-team-leader-dishpatch"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/john-lewis-partnership-team-leader-dishpatch\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohn-lewis-partnership-team-leader-dishpatch"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3484530}},{"tool":"search_jobs","arguments":{"company":"jlpjobs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3484530},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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