{"id":3619648,"url":"https://alion.io/job/john-lewis-partnership-ux-writer","title":"UX Writer","company":{"id":1824773,"name":"John Lewis Partnership","domain":"jlpjobs.com","url":"https://alion.io/company/jlpjobs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Design","role_family":"Design","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":41000,"max":63000,"currency":"GBP","period":"year","gross":null,"usd_annual":84515},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Pimlico","optional":false},{"name":"Agile","optional":true},{"name":"Confluence","optional":true},{"name":"Figma","optional":true},{"name":"Jira","optional":true}],"status":"closed","first_seen_at":"2026-11-02T17:53:03Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T03:59:24Z","board_verified":false,"closed_at":"2026-11-05T03:59:24Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"ABOUT THE ROLE\nAs a UX Writer within the John Lewis Finance team, you will play a crucial role in shaping exceptional user experiences across our website. Your collaboration with researchers, product designers, product managers, marketers, commercial teams, and engineers will be key in developing customer-centric journeys. You will be instrumental in producing clear, compliant and accessible content for our customers.You’re able to translate complex, commercial and technical briefs into intuitive customer-friendly experiences that are accessible for all.\n\nIn addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.\n\nSalary range - The salary range for this role is £41,000 to £63,000 per annum, depending on skills and experience\nContract type - This is a 12 month secondment\nWorking pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for around 2-3 days a week in the office to connect and on a more ad-hoc basis to attend key meetings. Core days will vary.\nHours of Work - 35 hours per week\nLocation - Pimlico, London\nKey responsibilities\nPlanning, designing and writing user-centred copy for the John Lewis Money website, and other touchpoints\nWorking alongside UX and UI Designers in multidisciplinary product teams\nProviding a holistic view of the content experience and mapping across all omnichannel touchpoints\nUnder the direction of the Lead Copywriter, you’ll deliver great copy in response to briefs following our brand and tone of voice guidelines\nAdhering to Financial Promotions regulatory, legal and compliance standards.\nAdvocating for user-centred design in the wider Partnership and sharing UX writing best practice\nOther copywriting needs of the business as required\nEssential skills/experience you’ll need\nCustomer first approach - the natural ability, before all else, to see the world first from the viewpoint of our customers.\nRelevant copywriting or UX writing experience for digital channels\nAbility to prioritise work effectively\nStrong communication skills and ability to work across teams\nEnjoy working in a fast-paced environment\nMeticulous eye for detail\nExperience in Financial Services or other regulated industry \nDesirable skills/experience you may have\nExperience in the Atlassian suite of software (Jira & Confluence) is desirable\nWorking alongside or embedded in Agile sprint teams \nComfortable putting content directly into Figma\n\nClosing Date:\nNovember 1, 2026Pay:\n£41,000.00 - £63,000.00 AnnualContract Type:\nTemporaryHours of Work:\n35Job Level:\nPartnership Level 8Where You'll Be Working:\nLondon Central Office, 1 Drummond Gate, London, , SW1V 2QQABOUT THE PARTNERSHIP\nWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.\nWe’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.\nAs Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.\nWe all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.\nAs Partners, we make all the difference. And, we all own it.\nImportant points to note:\nIt’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.\nWe also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.\nWe want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.","description_format":"text","description_chars":4908,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Groceries","Home Decor"],"lifecycle":[{"event":"open","at":"2026-11-02T17:53:03Z"},{"event":"close","at":"2026-11-05T03:59:24Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":84515,"is_top_pay":false},"html_url":"https://alion.io/job/john-lewis-partnership-ux-writer","json_url":"https://alion.io/job/john-lewis-partnership-ux-writer.json","meta":{"generated_at":"2026-11-05T23:54:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5419,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1824773},"rest":"https://alion.io/mcp/rest/get_company?id=1824773"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohn-lewis-partnership-ux-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohn-lewis-partnership-ux-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohn-lewis-partnership-ux-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/john-lewis-partnership-ux-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohn-lewis-partnership-ux-writer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3619648}},{"tool":"search_jobs","arguments":{"company":"jlpjobs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3619648},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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