{"id":1734592,"url":"https://alion.io/job/johnson-controls-area-service-operations-enablement-leader-3","title":"Area Service Operations Enablement Leader","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":752,"ghost_share":0.001,"stale_share":0.596,"repost_share":0.013,"time_to_fill_p50_days":22,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States","Little Rock, United States","Tulsa, United States","Oklahoma City, United States","Shreveport, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":145000,"max":219000,"currency":"USD","period":"year","gross":null,"usd_annual":219000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-22T00:07:53Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nWhat you will do\nJohnson Controls is a global leader in smart, healthy, and sustainable buildings. In this enterprise leadership role, you will help translate North America service strategy into local market action across one of the North America Areas and support HVAC service sales execution that drives profitable growth.\nThe Area Service Sales Leader serves as the connection between North America service priorities and day-to-day execution in the markets. You will partner with Area and market leaders to improve service volume, recurring revenue, retention, service attachment, and margin performance. This is an influence-based leadership role without direct reports, focused on coaching leaders, aligning teams, and creating a clear operating cadence across the Area.\nHow you will do it\nTranslate North America and Area service growth strategy into clear market priorities, execution plans, and performance expectations.\nDeliver the Area operating plan for service volume, revenue, margin, recurring revenue, retention, and service attachment.\nEnsure service growth priorities are executable at the market level through role clarity, standard work, defined sales motions, and visible accountability.\nDiagnose performance gaps by market, customer segment, seller, offering, and funnel stage, then align corrective actions with local and Area leaders.\nLead a consistent weekly, monthly, and quarterly service sales management cadence across the Area.\nDrive pipeline sufficiency by line of business and improve opportunity quality, stage discipline, conversion, velocity, aging, and CRM adoption.\nStrengthen forecast accuracy and use performance data to identify risks, remove barriers, and scale best practices.\nBuild relationships with strategically important customers and executive stakeholders to shape opportunities and accelerate growth.\nDrive new planned service agreement bookings, renewal and retention performance, recapture of the installed base, and lifecycle value selling.\nPartner with systems sales and service operations to increase service attachment at the point of sale and across the customer lifecycle.\nCoach and enable Market General Managers, front-line sales leaders, and service sales teams through influence rather than direct authority.\nSupport onboarding, sales methodology adoption, account planning, opportunity coaching, performance inspection, and leadership standard work.\nAssess seller capacity, coverage, productivity, and capability needs and recommend targeted resource or development actions.\nAct as the service sales coordination point among the Area VP, Area Sales Leader, Area Service Leader, local market leaders, and functional partners.\nPartner with service operations to align growth ambition, customer commitments, labor capacity, solution quality, and execution readiness.\nCollaborate with Service Sales Enablement to drive strategy adoption and commercial execution across the Area.\nLead adoption of service sales motions, programs, tools, and standard operating procedures across local markets.\nYou will own outcomes with accountability, safety, and integrityby setting clear expectations, following through on commitments, and reinforcing disciplined execution across the Area.\nYou will stay close to the work and remove obstacles for customersby using market data, field insight, and direct leader engagement to solve issues quickly and keep growth plans executable.\nYou will improve every day through candor, continuous improvement, and structured problem solvingby inspecting performance, challenging assumptions, and turning gaps into practical actions.\nYou will win as one teamby building trust across sales, service operations, enablement, and branch leadership, and by using diverse perspectives to strengthen decisions.\nUse CRM data, pipeline reviews, account plans, and forecast discussions to create visibility and focus on the right opportunities.\nCoach leaders on observable sales behaviors, customer engagement, and follow-through so that strategy becomes repeatable market execution.\nMaintain a steady operating rhythm that supports clear priorities, timely intervention, and consistent learning across markets.\nWhat we look for\nRequired\nBachelor's degree in business, engineering, a technical discipline, or equivalent relevant experience. \nTypically 10+ years of progressive experience in HVAC, building systems, technical services, or complex B2B sales, including leadership of multi-market growth initiatives. \nDemonstrated success delivering service sales growth, recurring revenue, profitability, pipeline health, and forecast accuracy. \nStrong knowledge of commercial HVAC service offerings, planned service agreements, customer economics, contract-based services, selling models, and CRM-enabled sales management. \nProven ability to lead through influence, coach leaders, and drive accountability without direct reporting authority in a matrixed organization. \nExperience identifying, onboarding, coaching, and developing sales talent and supporting succession planning. \nAbility to communicate credibly with executive customers, Area Vice Presidents, systems sales and service operations leaders, and front-line teams. \nStrong financial acumen, analytical capability, structured problem solving, change leadership, and learning agility. \nAbility to travel throughout the assigned Area as business needs require. \nHIRING SALARY RANGE: $145,000- 219,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.","description_format":"text","description_chars":7767,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Energy Efficiency","Smart City"],"lifecycle":[{"event":"open","at":"2026-10-03T00:36:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 61 · green card filings: 15","filings_12m":61,"filings_prev_12m":53,"green_card_filings_12m":15,"median_offered_wage_usd":109474,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.585,"p_room":0.75,"age_days":19,"expected_fill_days":22,"reasons":["conf:1","stale_co","wave","velocity","win:late","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":219000,"is_top_pay":true},"html_url":"https://alion.io/job/johnson-controls-area-service-operations-enablement-leader-3","json_url":"https://alion.io/job/johnson-controls-area-service-operations-enablement-leader-3.json","meta":{"generated_at":"2026-10-22T00:14:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":311,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-area-service-operations-enablement-leader-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-area-service-operations-enablement-leader-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-area-service-operations-enablement-leader-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-area-service-operations-enablement-leader-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-area-service-operations-enablement-leader-3"}]}