{"id":4226589,"url":"https://alion.io/job/johnson-controls-business-system-practitioner-2","title":"Business System Practitioner","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":496,"ghost_share":0,"stale_share":0.804,"repost_share":0.012,"time_to_fill_p50_days":33,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Albany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Kanban","optional":false}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T08:13:31Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nWhat you will do\nThe Front-Line Lean Leader is responsible for leading daily operations while embedding and sustaining Lean principles to drive safety, quality, delivery, cost, and people development. This role goes beyond traditional supervision by acting as a coach, problem solver, and culture builder, ensuring Lean thinking becomes the standard way of working.\nThe ideal candidate develops frontline team members, strengthens problem-solving capability, and continuously improves processes through structured Lean methodologies.\nHow you will do it\n1. Daily Operations & Performance Management\nLead and manage daily production to meet SQDCP (Safety, Quality, Delivery, Cost, People) targets. \nConduct and sustain tiered daily management (TDM) / huddles.\nMonitor visual management boards and drive accountability to KPIs. \nEscalate issues appropriately and ensure timely resolution. \n2. Lean Leadership & Continuous Improvement\nOwn and sustain Lean systems such as: \nStandard Work \n5S and workplace organization \nVisual management \nKanban / pull systems \nLead and facilitate: \nKaizen events \nDaily continuous improvement (DCI) \nWaste identification and elimination (8 wastes) \nEnsure improvements are standardized, sustained, and audited\n3. Problem Solving & Root Cause Analysis\nCoach team members in structured problem solving: \nA3 thinking \nPDCA cycles \n5 Whys and fishbone analysis \nPersonally lead resolution of complex or recurring problems \nBuild team capability to move from reactive firefighting to proactive prevention\n4. People Development & Engagement\nDevelop team members through: \nSkills training and cross-training \nCoaching on Lean behaviors and mindset \nConduct daily Gemba walks with a focus on: \nListening \nTeaching \nRemoving barriers \nFoster a culture of: \nRespect for people \nAccountability \nContinuous learning \n5. Standard Work & Process Discipline\nEnsure all processes are defined, documented, and followed \nMaintain and improve Leader Standard Work \nAudit adherence to standards and drive gap closure \nPromote stability before optimization \n6. Safety & Quality Ownership\nChampion a zero-incident safety culture\nLead safety observations and corrective actions \nEnsure quality at the source: \nStop and fix problems \nSupport mistake-proofing (poka-yoke) \nReinforce “do not pass defects forward” mindset \n7. Collaboration & Cross-Functional Alignment\nWork closely with: \nEngineering \nMaintenance \nSupply Chain \nQuality \nSupport implementation of new processes and improvements. \nDrive alignment between frontline execution and strategic objectives. \nWhat we look for\nExperience & Qualifications\nBachelor’s degree in Engineering, Operations, Industrial Technology, or related field preferred or 3-7 years of experience in Lean manufacturing, continuous improvement, or industrial engineering. \nExperience in a Lean environment (maturing or advanced preferred). \nDemonstrated success leading continuous improvement initiatives. \nDemonstrated expertise in Lean tools: VSM, Kaizen facilitation, SMED, 5S, standard work, takt time, flow, pull systems. \nStrong analytical and problem-solving skills with experience using A3 or similar methodologies. \nExcellent communication, facilitation, and coaching skills. \nLeadership Competencies\nCoaching mindset (teaches rather than directs). \nHigh emotional intelligence and interpersonal skills. \nAbility to hold people accountable while maintaining trust. \nStrong facilitation and communication skills. \nBehavioral Traits\nBias for action with structured thinking. \nCurious and continuously learning. \nResilient and adaptable in a changing environment. \nLeads by example (“walks the talk”). \nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. 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