{"id":1548811,"url":"https://alion.io/job/johnson-controls-client-resource-coordinator-3","title":"Client Resource Coordinator","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":700,"ghost_share":0.001,"stale_share":0.487,"repost_share":0.01,"time_to_fill_p50_days":23,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pooler, United States","Georgia"],"countries":["US","GE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":38,"currency":"USD","period":"hour","gross":null,"usd_annual":76000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-30T23:02:01Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-02T09:16:29Z","board_verified":false,"closed_at":"2026-10-02T09:16:29Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nBe part of the future!\nWe are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.\nWhat we offer\nCompetitive Starting Pay\nPaid Training\nGlobal Advancement Opportunities\nCompany Vehicle (as applicable)\nReferral Bonuses\nComprehensive Benefits\nMedical/Dental/Vision insurance\nHealth Savings Account (HSA)\nLife Insurance\n401(k) savings plan with company match\nShort-Term and Long-Term Disability\nEmployee Assistance Program\nWellness Program\nAnd More!\nWhat you will do\nUnder direct supervision, tracks and provides direct support for the planned service agreement renewal process. Actively participates in accounts receivable activities such as collections and new customer authorizations. Provides back up customer call handling, as needed. Provides administrative, day to day support in the service operational areas.\nHow you will do it\nResponsible for the scheduling, tracking and monitoring of the touch point plans and the contract renewal life cycle process with the account owners.\nEscalate issues to appropriate individuals for timely follow-up as required.\nMay require direct interaction with customers for follow-up to secure purchase orders or to meet special invoicing conditions.\nUpdates the Service delivery plans as required by team.\nRuns query reports, researches and reconciles unaligned costs, such as labor hours, material purchases, expenses and other service related transactions.\nMay prepare and submit service billings in a special invoice format as defined by individual customer account special handling requirements.\nReconciliation of accounts payable exceptions as necessary.\nResearches, resolves or escalates accounts receivable disputes as outlined in the escalation process.\nWorks with Accounts Receivables contact to assist with resolution of truck based team A/R issues.\nDetermines appropriate actions for timely resolution.\nIf needed, will interact with Customer to resolve receivable issues.\nProcesses invoice credits and re-bills, as necessary.\nProactively contacts customers ensure customer satisfaction and a commitment to pay.\nUpdates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up-to-date.\nSupport inventory control process including updating equipment asset transactions.\nAssist CSAs in resolution of warranty/SD warranty issues.\nProvide additional service administration support, as required.\nWhat we look for\nRequired\nMust have strong interpersonal skills to effectively communicate with both internal and external clients.\nHigh school diploma or equivalent required, plus three to five years of related work experience, preferably within a service / sales, or technical work environment.\nMust have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.\nAbility to prioritize work activities based upon financial impact to desired business goals.\nMust have proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.\nMust demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.\nExperience in contract financials required.\nPreferred\nAssociate’s degree preferred,.\nHVAC experience preferred.\nAccounts receivable experience preferred.\nExperience and/or basic project accounting or costing principals is desired.\nHIRING HOURLY RANGE: $25.00-$38.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.","description_format":"text","description_chars":6009,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Energy Efficiency","Smart City"],"lifecycle":[{"event":"open","at":"2026-09-30T23:02:01Z"},{"event":"close","at":"2026-10-02T09:16:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 61 · green card filings: 15","filings_12m":61,"filings_prev_12m":53,"green_card_filings_12m":15,"median_offered_wage_usd":109474,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":76000,"is_top_pay":true},"html_url":"https://alion.io/job/johnson-controls-client-resource-coordinator-3","json_url":"https://alion.io/job/johnson-controls-client-resource-coordinator-3.json","meta":{"generated_at":"2026-10-05T01:17:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1692,"day_limit":5000,"remaining_today":3308,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}