{"id":3424574,"url":"https://alion.io/job/johnson-controls-client-resource-coordinator-4-4","title":"Client Resource Coordinator 4","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":544,"ghost_share":0.002,"stale_share":0.695,"repost_share":0.015,"time_to_fill_p50_days":33,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monterrey, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":24000,"period":"year","method":"role_country_seniority_unknown","sample_n":37},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T21:57:15Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T08:39:05Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nHow you will do it\nReceives customer requests for unscheduled or scheduled service. \nCoordinates labor scheduling to align technicians to the appropriate customer and service needs. \nCommunicates the action plan and services to be provided directly to the customer. \nEnsures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed. \nAnswers any customer inquiries and resolves or escalates customer issues, as appropriate. \nDebrief activities daily. \nEnsures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians. \nFollows up on activities to ensure completion in an established timeframe. \nEnsures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen. \nScheduled Service Visits - on time. \nParts ordering/PO creation support. \nStart-up support. \nCustomer PO confirmation. \nWIP Management. \nReconcile exceptions (SIR and AP). \nAttend weekly planning/scheduling meetings. \nAssist with monitoring of time and expense reporting submission. \nReview and correct unassociated time for timesheets for technicians. \nOther duties and administrative activities as assigned. \nWhat we look for\nRequired \nHigh school diploma or equivalent required. \nMust demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. \nMust have strong interpersonal skills to effectively communicate with both internal and external clients. \nMust have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence. \nAble to prioritize work activities based on financial impact to desired business goals. \nAble to influence diverse teams to accomplish tasks/goals. \nPreferred\nAssociates degree preferred\nExperience in HVAC\nExperience and/or basic project accounting or costing principals is desired\nWhat do we offer?\nComprehensive benefits package. \nOpportunities for professional growth and development. \nSupportive and inclusive work environment. \nCommitment to work-life balance and employee well-being. \nEngagement in meaningful projects that make a difference. \nJohnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.","description_format":"text","description_chars":3130,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","HVAC & Refrigeration","Access Control & Alarm Systems","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-10-28T21:57:15Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":2,"expected_fill_days":33,"reasons":["conf:1","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/johnson-controls-client-resource-coordinator-4-4","json_url":"https://alion.io/job/johnson-controls-client-resource-coordinator-4-4.json","meta":{"generated_at":"2026-10-31T18:43:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29321,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-client-resource-coordinator-4-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-client-resource-coordinator-4-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-client-resource-coordinator-4-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-client-resource-coordinator-4-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-client-resource-coordinator-4-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3424574}},{"tool":"search_jobs","arguments":{"company":"johnsoncontrols.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3424574},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}